Service Manager
Indel Power Group
full-time
Posted on:
Location Type: Office
Location: Baltimore • Maryland • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $120,000 per year
Job Level
Mid-LevelSenior
About the role
- Assist with the development and training of service personnel
- Complete performance reviews of service staff
- Communicate and direct service department processes to ensure internal and external customer satisfaction
- Abide by and implement factory certification requirements and programs
- Ensure all departmental tools, equipment, and vehicles are in working order
- Manage recruiting, staffing, and employee development activities
Requirements
- Experience in service management or a relevant field
- Strong communication and leadership skills
- Ability to manage and train service personnel
- Knowledge of factory certification requirements and programs
- Experience in recruiting and staffing
- Proficiency in departmental tools and equipment management
Benefits
- Excellent medical, dental, & vision coverage
- Short-term/long-term disability and employee life insurance
- 401k, with matching
- Employee Assistance Program (EAP)
- Paid Annual Leave
- Paid Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
service managementemployee developmentrecruitingstaffingperformance reviewstools managementequipment management
Soft skills
communicationleadershiptraining
Certifications
factory certification