Incommunities

Business Intelligence Developer

• Work with the Business Intelligence Team in the provision of high-quality, real-time measures, management information and business intelligence systems.
• Work closely with the Systems Programmers in the provision of high-quality software systems.
• Provide exception reports to key stakeholders to enable continual data quality monitoring and improvement.
• Provide visualisations and reports for our core business end users.
• Be involved in a partnership project looking at using AI and Machine Learning tools to enhance our use of data and the services we offer to our customers.

Business Intelligence Analyst

Systems Engineer

• Provide a comprehensive and efficient Systems Support service, including the support and administration of Incommunities corporate application systems.
• Deliver advanced and specialist support of all Incommunities specialist housing systems, including Capita Open Housing, Advanced Open Accounts, DRS, Sage X3.
• Provide excellent customer service and support to Incommunities internal and external customers.
• Participate in the evaluation, feasibility, design and implementation of computerised management systems.
• Work closely with the Development and Business Intelligence Teams in specification and testing of all newly developed applications.
• Manage technical projects to develop, implement and maintain corporate application systems.
• Assist the ICT Service Delivery Manager in devising and implementing standards, conventions and procedures.
• Provide systems support and instructions to officers on-site and via the ICT Service Desk.
• Assist operational units to evaluate and deploy new technology and techniques and to implement appropriate ICT policies and strategies.

Business Intelligence Analyst

IT Business Systems Analyst