Included Health

Manager, Clinical Training – Onboarding

Included Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $108,000 - $152,000 per year

About the role

  • Lead the team responsible for the end-to-end readiness of a ~1,500-person clinical workforce.
  • Manage a cross-functional team serving as the primary influencer with business stakeholders.
  • Cultivate strategic alliances across the organization to integrate training as a business partner.
  • Focus on Governance, Capacity Planning, and Scalability.
  • Achieve "Speed to Proficiency" through data-driven decisions and high-leverage technology.

Requirements

  • Education: Bachelor’s degree in Nursing (BSN), Healthcare Administration, Organizational Development, or a related field.
  • Experience: 4+ years in clinical training and/or onboarding; 2+ years of people management experience; preferred leading remote/distributed teams.
  • Operational Mastery: Proven experience in capacity planning and managing complex logistics (rosters, provisioning, scheduling) in high-volume environments.
  • Technical Proficiency: Advanced experience leveraging Learning Management Systems (LMS) and Knowledge Base platforms to scale programs.
  • Data Literacy: Ability to analyze complex data sets and translate them into actionable operational improvements and executive-level reports.
  • Preferred Qualifications: Active clinical license (RN or similar clinical experience) is highly preferred.
  • Experience leading teams through rapid organizational scaling or "Surge" hiring periods.
  • Knowledge with the Athena EHR platform
Benefits
  • Remote-first culture
  • 401(k) savings plan through Fidelity
  • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
  • Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
  • Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO”)
  • 12 weeks of 100% Paid Parental leave
  • Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
  • Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
  • 11 Holidays Paid with one Floating Paid Holiday
  • Work-From-Home reimbursement to support team collaboration and effective home office work
  • 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
capacity planningclinical trainingonboardingdata analysisoperational improvementslogistics managementLearning Management Systems (LMS)Knowledge Base platformsexecutive-level reportingsurge hiring
Soft Skills
leadershipinfluencingstrategic alliancescommunicationcollaborationdata-driven decision makingorganizational developmentteam managementremote team leadershipproblem-solving
Certifications
Bachelor’s degree in Nursing (BSN)Healthcare AdministrationOrganizational Developmentactive clinical license (RN)