Tech Stack
AWSCloudDNSGoogle Cloud PlatformiOSMacOSPython
About the role
- Serve as the primary administrator for Okta SSO, including Okta Workflows scripting and automation
- Manage user lifecycle (provisioning, deprovisioning, group policies, permissions)
- Administer Microsoft 365, AzureAD, and Intune for patching, application deployment, and device compliance
- Administer Kandji (Apple MDM) for macOS/iOS device management
- Support and maintain both Windows and macOS endpoints
- Manage Google Workspace (email, calendar, accounts, policies)
- Administer Jira, Confluence, Atlassian tools, and Slack for user setup, troubleshooting, and configuration
- Provide support for VPN access (Perm81)
- Support Cloudflare DNS for customer/user-facing configurations
- Provide administration and support within AWS and GCP environments
- Write and maintain automation scripts (Okta Workflows, PowerShell, Python, Bash)
- Manage IT hardware/software lifecycle: ordering, provisioning, shipping, and decommissioning devices
- Work with vendors (Dell, Amazon, others) to procure laptops, parts, and accessories
- Maintain IT inventory and lifecycle records
- Proactively manage the IT service desk queue to ensure SLA targets are met or exceeded
- Perform audits on system access and collaborate with compliance and security teams
- Assist with large IT projects, including deployment of new IT systems and services
- Ensure internal customer satisfaction through clear, timely communication on open IT requests
Requirements
- 7+ years proven experience as a System Administrator or similar role
- Bachelor’s degree in computer science, information technology, or a related field is a plus
- Relevant certifications (Okta, Microsoft, Apple, CompTIA, etc.)
- Excellent problem-solving skills and attention to detail
- Ability to work independently and prioritize tasks in a fast-paced environment
- Effective communication and interpersonal skills
- Experience with Okta SSO and Okta Workflows scripting/automation
- Experience administering Microsoft 365, AzureAD, Intune, and Autopilot
- Experience administering Kandji (Apple MDM) for macOS/iOS device management
- Experience supporting and maintaining Windows and macOS endpoints
- Experience managing Google Workspace (email, calendar, accounts, policies)
- Experience administering Jira, Confluence, Atlassian tools, and Slack
- Experience supporting VPN access (Perm81) and Cloudflare DNS
- Experience providing administration and support within AWS and GCP environments
- Strong scripting skills (PowerShell, Python, Bash)
- Experience with vendor procurement and IT hardware/software lifecycle management
- Security operations background (endpoint protection, compliance, access reviews) - nice to have
- No visa sponsorship is available for this position (must be authorized to work without sponsorship)