IMPLAN

Sales

• We are hiring sales representatives to support our new business growth.
• You will close a mix of inbound, BD/SDR generated outbound and self generated opportunities in your assigned verticals.
• Our product portfolio delivers a ton of value to our clients and is proven across all verticals – no selling snake oil or non-existent software here – this is a scale play.
• This is an inside role but may require occasional travel to prospects, headquarters, and events.

Regional Sales Manager

Sales Development Rep

• Lead Qualification: Proactively qualify and advance inbound leads into the sales funnel, ensuring a smooth handoff to the sales team.
• Cold Outreach: Generate new sales opportunities through strategic cold outreach initiatives, including cold calls, cold emails, and LinkedIn messaging.
• Collaboration with Marketing: Work closely with the Marketing team to align on strategies, campaigns, and lead criteria.
• Foster a tight-knit relationship with Regional Sales Managers in your assigned territory to ensure proper alignment and communication.
• Scheduling Product Demonstrations: Efficiently schedule product demonstrations for potential customers, coordinating with the appropriate sales personnel.
• Reporting & Systems Management: Maintain accurate records of all sales-related activities, including calls, emails, and meetings in Salesforce and HubSpot. Report on outreach activity, lead qualification, and other relevant metrics to sales and marketing leadership.

Sales Development Representative

Customer Success Manager

• Develop a deep understanding of IMPLAN data and all IMPLAN products
• Provide thorough and personalized orientation for new customers regarding using the IMPLAN software
• Establish and maintain relationships with all clients in the vertical
• Achieve and maintain the target renewal retention
• Provide ongoing analytical support to clients across multiple communication platforms
• Identify expansion opportunities (upsell/cross sell) to grow customer spend
• Partner with the Education, Product, Marketing, and Data teams and serve as the voice of the customer

Security Engineer

• Ensure the strong security of all infrastructure, including cloud technologies, hardware, software, and network assets for internal and external information technology operations.
• Partner with the Director of Infrastructure and Technology to review customer security and compliance requests as well as relevant contract language.
• Develop and maintain IMPLAN’s policies, procedures, and controls to reflect a mature security stature.
• Work with external assessors to successfully complete annual compliance audits, such as SOC 2 and NIST Cybersecurity Framework.
• Manage IMPLAN’s risk assessment program by assessing IMPLAN sub-processors and 3rd party vendors security and compliance policies, identifying areas that would expose IMPLAN to risk.
• Provide internal team members with information security and policy training.
• Continually enhance the implementation of Datadog or similar toolsets reporting to refine and leverage real time security alerts.
• Through the use of the 3rd party tools like Fingerprint, analyze customer activity to identify prohibited use, such as account sharing and botting.
• Review penetration tests and vulnerability scans to aid the team in remediating risks.
• Stay current on security vulnerabilities, regulatory, and industry standard changes.

Regional Sales Manager

Sales Development Representative

Customer Success Manager

Information Security Specialist