Junior Customer Support Specialist
IMPACT BRANDS
full-time
Posted on:
Location Type: Remote
Location: Lithuania
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Salary
💰 €1,000 - €1,400 per month
Job Level
About the role
- Monitor and manage AR orders.
- Process or reject AR orders.
- Review fraudulent orders.
- Follow up with clients regarding their orders via phone or email.
- Provide and clarify information regarding our products via telephone calls.
- Strive to improve customer satisfaction through excellent customer service.
- Keep a high level of knowledge about existing products.
Requirements
- High attention to detail.
- Previous experience in Accounts Receivable and fraud review is an advantage.
- Previous experience in Customer Support.
- Proficient in relevant computer applications.
- Excellent written and verbal English language skills.
- Ability to multitask, set priorities, and manage time effectively.
- Excellent communication skills with active listening.
- Customer focus and adaptability to different personality types.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
Accounts Receivablefraud reviewcustomer supportcomputer applications
Soft Skills
attention to detailmultitaskingtime managementcommunicationactive listeningcustomer focusadaptability