Immersive Labs

Solutions Engineer

• Maintain expert technical knowledge of Immersive's Cyber Workforce Resilience Platform and competitor technologies
• Identify and help define prospective customers’ technical requirements / use-cases to align Immersive Lab’s technical and business value proposition
• Engage C-level executives, technical cyber security professionals, and major lines of business through delivering in-depth solution demonstrations and managing proof-of-concepts
• Act as a security advisor throughout the technical sales cycle by building cyber skills programs, facilitating crisis simulations, and measuring organizational risk
• Partner with Sales to develop and execute strategy for securing the technical win for net new business as well as customer upsells you are engaged with
• Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies
• Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation
• Represent Immersive at conferences, security events, and on-site meetings

Senior Solutions Consultant – Federal

Account Manager

• Work on a win-and-retain basis to win new business with the largest FSI customers and Civilian agencies, then grow the presence of Immersive within those accounts
• Leverage marketing leads, technical resources, and channel/alliance partners as required
• Attend relevant industry events to educate the market on the value of the Immersive's offering
• Run a seamless partnership with our Customer Success team, which will be essential to help you identify opportunities for upsell within key accounts
• Live the Immersive values, displaying the culture to prospect companies through your interactions.

Lead Enterprise Account Manager – Federal System Integrators, Civilian Agencies

Full-stack Engineer

• Work alongside the team to design, build, and maintain an efficient, reusable, and reliable codebase across the stack.
• Collaborate with Product Managers and other disciplines to help translate requirements into technical solutions.
• Partner with our Quality Experts to deliver automated tests, ensuring we have confidence in every feature we release.
• Contribute to the team's success by fixing bugs, resolving incidents, and minimizing customer impact.
• Help ensure code quality by sharing feedback with your peers via our code review process.

Associate Software Engineer

Sales

• Identify and nurture relationships with our key existing channel partners, to optimize and support our North America sales efforts
• Contribute to the company’s Channel and GTM strategy in North America
• Partner with our direct Enterprise Sales team and technical enablement teams to build pipeline
• Develop and manage the day-to-day relationships between our valued partners and Immersive
• Drive yearly, quarterly, and monthly business planning with partners, ensuring you meet or exceed quota
• Delivers value propositions and other key messaging to partner communities
• Learn and maintain knowledge of Immersive’s products along with an understanding of competitive products, pricing, and stance within our partners
• Communicate product launches and promotions
• Create and execute partner events
• Maintain and present weekly pipeline forecast

Lead Channel Sales Manager

Security Engineer

• Partner with key customers to understand and help achieve their business, objectives, cybersecurity initiatives, and desired outcomes
• Establish strategies and roadmaps to drive cyber workforce resilience through a programmatic approach
• Engage C-level executives, technical cyber security professionals, and major lines of business through delivering routine Executive Business Reviews
• Leverage your cybersecurity knowledge to recommend appropriate improvements to current programs and suggest new programs.
• Drive adoption to maximize the value of the Immersive Labs Platform
• Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies
• Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation
• Support customers in operationalizing and incorporating Immersive Labs into their cybersecurity programs sustainably, leveraging platform metrics, custom reports and insights to bring attention to the value created along the journey.
• Function as an escalation point and primary liaison between sales, product leadership and client accounts, including being the first sales team resource in answering questions related to service delivery within your accounts.
• With the Customer Success Manager (CSM), assist in delivering Executive Business Reviews (EBRs) to customers, providing executive-level reports and insights that help drive long-term account health and expansion opportunities.

Senior Solutions Consultant – Federal

Lead Enterprise Account Manager – Federal System Integrators, Civilian Agencies

Associate Software Engineer

Lead Channel Sales Manager

Cyber Security Consultant