IMH

Medicare STARS Director

IMH

full-time

Posted on:

Location Type: Hybrid

Location: MurrayColoradoIdahoUnited States

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Salary

💰 $78 - $120 per hour

Job Level

About the role

  • Provides strategic and operational leadership for the organization’s Medicare Advantage Star Ratings program.
  • Accountable for the development, execution, and continuous improvement of initiatives that drive performance across all CMS Star measures.
  • Partners across clinical, operational, analytic, and compliance functions to ensure alignment with CMS requirements, sustained quality improvement, and achievement of targeted Star Ratings performance.
  • Translates regulatory requirements and performance analytics into actionable strategies.
  • Drives cross-functional accountability and ensures operational readiness for all Star-related submissions, audits, and validations.
  • Develops and implements a multi-year Medicare STARS strategy aligned with organizational goals and financial performance.
  • Leads the STARS workplan, including prioritization of measures, intervention design, timelines, and performance targets.
  • Establishes and leads STARS governance structures, including executive steering committees and cross-functional workgroups.
  • Monitors and manages to CMS regulatory guidance, Technical Notes, and cut-point trends.

Requirements

  • Ten (10) or more years of progressive experience in Medicare Advantage, managed care, or highly regulated healthcare environments.
  • Seven (7) or more years of direct leadership responsibility for Medicare STARS, quality improvement, HEDIS, CAHPS, Part D, or enterprise performance management.
  • Demonstrated success leading Star Ratings improvement or recovery efforts in complex or underperforming environments.
  • Proven track record of improving or sustaining 4-Star or higher performance, or leading material performance recovery efforts.
  • Experience managing enterprise vendor portfolios, including HEDIS, CAHPS, pharmacy analytics, MTM, and member experience platforms, with clear performance accountability.
  • Direct experience supporting CMS audits, data validations, corrective action plans, and regulatory inquiries related to Star Ratings.
  • Experience influencing senior executives, Boards, providers, and cross-functional leaders to achieve measurable performance outcomes.
  • Strong analytical orientation with experience leveraging data to inform strategy, investment decisions, and operational execution.
  • Exceptional executive communication, presentation, and stakeholder-management skills.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • Sign-on bonus
  • Relocation bonus
  • Annual Pay for Performance Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Medicare AdvantageStar Ratingsquality improvementHEDISCAHPSPart Denterprise performance managementdata validationregulatory complianceperformance analytics
Soft Skills
strategic leadershipoperational leadershipcross-functional collaborationanalytical orientationexecutive communicationpresentation skillsstakeholder managementinfluencing skillsperformance accountabilityintervention design