iMedX

Product Specialist

• Act as the primary HIM expert for the Products and Technology team.
• Provide strategic input on the design and development of AI-driven HIM solutions.
• Serve as SME to assist in the design and continuous improvement of HIS and RCM products.
• Lead UAT efforts on behalf of HIM users.
• Partner with design teams to create intuitive user experiences.
• Contribute HIM expertise to product positioning and market expansion strategies.
• Conduct product demonstrations for customers.
• Act as the go-to HIM advisor for the product and technology teams.

HIM/RCM Product Specialist

Billing Specialist

• Oversee and streamline billing and collections processes for assigned clients
• Close monthly billing cycles and prepare timely AR, payment, and adjustment reports
• Lead and mentor remote billing contractors, ensuring quality and efficiency
• Serve as the main client contact (billing staff, CFOs, CEOs), building strong professional relationships
• Design, update, and implement billing procedures and train staff accordingly
• Interview, onboard, and support contractor development
• Collaborate with leadership on client needs, performance, and resource planning

Billing Manager

• Verify patient eligibility and benefits
• Post charges, payments, and ERA adjustments
• Prepare, review, and submit electronic/paper claims
• Follow up on unpaid or denied claims and file appeals
• Review patient bills for accuracy; set up payment plans when needed
• Communicate with patients, clients, and insurance carriers professionally
• Maintain cash spreadsheets and prepare monthly reports

HIM/RCM Product Specialist

Billing Manager

Medical Billing Specialist