iManage

Senior Account Manager – Midwest

iManage

full-time

Posted on:

Location Type: Hybrid

Location: IllinoisUnited States

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Salary

💰 $120,000 - $150,000 per year

Job Level

About the role

  • Owning and executing strategic account plans across a defined portfolio of mid-market law firms
  • Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts
  • Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution
  • Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders
  • Partnering closely with Customer Success, Professional Services, Product, and Marketing to ensure strong adoption, client advocacy, and measurable outcomes
  • Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce
  • Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives

Requirements

  • 8-12+ years of experience in account management, strategic partnerships, or revenue ownership within B2B SaaS (Legal Tech strongly preferred)
  • Demonstrated success growing existing accounts through consultative selling, executive alignment, and proactive opportunity development
  • Experience selling into or supporting law firms and legal technology environments
  • Strong commercial acumen with experience managing quota tied to both expansion revenue and bookings
  • Ability to navigate complex stakeholder environments across IT, Operations, and Firm Leadership
  • Experience forecasting and managing pipeline within Salesforce or similar CRM platforms
  • A strategic mindset paired with operational discipline and strong cross-functional collaboration skills
  • Bachelor’s degree or equivalent experience
Benefits
  • Comprehensive Health/Vision/Dental/Life Insurance
  • 401k Retirement Savings Plan with a company match up to 4%
  • Enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave
  • Flexible time off policy
  • Multiple company wellness days each year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementstrategic partnershipsrevenue ownershipconsultative sellingforecastingpipeline managementquota managementcross-sellupsellcontract negotiation
Soft Skills
commercial acumenstrategic mindsetoperational disciplinecross-functional collaborationrelationship buildingproactive opportunity developmentstakeholder navigationclient advocacyexecutive alignmentcommunication