Imagine Worldwide

Android Engineer

• The Android Systems Engineer will play an instrumental role in carrying out Imagine’s mission, to design, test, and scale tablet-based learning solutions that enable children to become literate and numerate.
• They will join a highly committed and collaborative team working to empower every child, everywhere to achieve their full potential.
• They will work directly with the Head of Technology, Director of Product, software engineers, device manufacturers, and external technical partners to build, maintain, and improve the Android tablet platform that supports Imagine’s programmes.
• Over the next six years, Imagine’s goal is to serve more than 10 million children in at least four countries, ultimately achieving three times the typical level of literacy and numeracy outcomes of national education systems in Africa.
• Building a reliable, secure, and maintainable Android device platform is key to achieving this goal while delivering the programme at less than $5 per child per year.

Android Systems Engineer

Customer Support

• Provide remote and on-site technical assistance for network-related issues in country offices and project schools.
• Monitor and maintain the health of school-based ICT infrastructure, including routers, access points, and local area networks (LANs).
• Coordinate with local Internet Service Providers (ISPs) and in-country technical partners to resolve connectivity outages and optimize network performance.
• Implement and document network configuration changes as directed by the Director of ICT.
• Travel to project sites in various African countries may be required from time to time and not exceeding 40% of the time.
• Provide helpdesk support for all Imagine Worldwide staff, troubleshooting issues related to hardware (laptops, mobile devices), software (cloud-based tools like Google Workspace), and operating systems (Windows, macOS).
• Manage the setup, deployment, and inventory of IT assets for new and existing employees.
• Develop and deliver training sessions and materials for staff and partners on essential IT tools, security best practices, and new system deployments.
• Assist in the administration of cloud-based platforms, including user accounts, access permissions, and security settings.
• Perform routine system updates, patching to ensure data integrity and security.
• Monitor system performance and security logs to proactively identify and address potential issues.
• Collaborate with other stakeholders to maintain accurate inventory of all software licenses and hardware assets.

Android Systems Engineer

ICT Support Specialist