Senior Cloud Infrastructure Engineer
Heartland Business Systems
AnsibleAzureChefCloudCyber SecurityDNSFirewallsJavaScriptLinuxPythonTerraformVMware
Director, Sales Engineering
Illumio
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteJob Level
Lead
Tech Stack
AnsibleAWSAzureChefCloudFirewallsGoogle Cloud PlatformPuppetPythonRuby
About the role
- Lead a team of system engineers and oversee technical pre-sales execution in the Americas West Region
- Lead the technical pre-sales strategy and execution across the America West region
- Ensure customers receive exceptional technical support and guidance from our pre-sales systems engineering team
- Collaborate closely with AMER SE Leader and Regional Vice President of Sales, West to align technical execution with revenue goals
- Oversee pre-sales activities: product positioning, education, objection handling, and competitive strategy
- Ensure team equipped with the latest product knowledge, demos, messaging, and use cases
- Act as a hands-on technical resource when needed, especially in high-priority engagements
- Provide coaching, mentorship, and conflict resolution to foster a high-performing team
- Build and maintain executive-level relationships with key technical influencers
- Deliver presentations and webinars tailored to customer pain points
- Lead demos rooted in real-world use cases and success stories
- Support ongoing technical training and development for your team
- Streamline global pre-sales processes, including POCs and competitive analysis
- Travel as needed to support deal progression and technical evaluations
- Own technical enablement for assigned partners and regions
- Align team goals with regional sales and partner/channel strategies
- Retain top talent through support, transparency, and career development
- Foster collaboration and communication across the region
- Champion customer advocacy, advisory boards, and technical user groups
- Represent team’s needs on a global stage
- Contribute thought leadership through blogs, white papers, and industry content
- Promote partner education and maturity in Illumio’s solutions
Requirements
- 8+ years in customer-facing roles, including 1–3 years managing SE teams and enterprise accounts
- BA/BS degree or equivalent experience
- Proven success in both direct and channel-driven sales models, especially large enterprise engagements
- Experience collaborating with cross-functional teams: Sales, Marketing, Services, etc.
- Background in startups or small companies where agility and ownership are key
- Exceptional communication and relationship-building skills across all levels, including CxO
- Strong technical foundation in networking and security (firewalls, IDS/IPS, SDN, Trust Zones)
- Deep understanding of security threats, tools, and frameworks (MITRE, NIST, CIS)
- Familiarity with cloud platforms (AWS, Azure, GCP)
- Proficiency in scripting languages (PowerShell, Ruby, Python, BASH)
- Exposure to DevOps tools (Chef, Puppet, Ansible) is a plus
- Must be able to travel throughout the western region
- Do you have security experience? (application question)
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