Illumination Systems Arizona

Commercial Inbound BDR

Illumination Systems Arizona

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Respond rapidly to all inbound MQLs (demo requests, content downloads, form fills, etc.)
  • Qualify inbound leads for ICP alignment, workload fit, storage scale, environment, and project timing
  • Schedule and confirm qualified meetings for Commercial Account Executives
  • Document qualification notes clearly within CRM to ensure strong AE handoffs
  • Serve as primary responder for website live chat inquiries
  • Engage prospects in real time to understand use case and urgency
  • Convert chat conversations into qualified meetings
  • Escalate deeper technical questions to Sales Engineering when appropriate
  • Follow up on leads generated from paid media campaigns
  • Prioritize high-intent digital responses
  • Provide feedback to marketing on lead quality and trends
  • Support pre-event meeting recruitment and post-event follow-up
  • Schedule commercial meetings tied to webinars, field events, and conferences
  • Track event-driven pipeline outcomes
  • Assign inbound leads to the appropriate Commercial Account Executive based on territory and segmentation
  • Ensure accurate routing and clean handoffs with complete context
  • Maintain SLA adherence for inbound follow-up
  • Maintain strong CRM hygiene and data accuracy
  • Track qualification outcomes (meeting held, disqualified, recycled, etc.)
  • Provide insights on inbound conversion trends

Requirements

  • 1–3 years of experience in BDR/SDR, inbound sales, or demand qualification
  • Experience in B2B technology (infrastructure, cloud, SaaS, or enterprise software preferred)
  • Strong written and verbal communication skills
  • Comfortable handling live chat and real-time prospect engagement
  • Experience with CRM platforms (e.g., Salesforce) and marketing automation tools
  • Ability to understand technical concepts at a high level
  • Familiarity with cloud infrastructure, object storage, AI/ML, or data platforms
  • Experience supporting enterprise or commercial sales motions
  • Understanding of qualification methodologies (e.g., MEDDICC, BANT)
  • Highly responsive and organized
  • Strong business and technical curiosity
  • Detail-oriented with strong CRM discipline
  • Able to manage multiple inbound streams simultaneously
  • Comfortable engaging both technical and business stakeholders
  • Data-driven mindset focused on conversion improvement
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • 401K with 3% Contribution
  • Pre-IPO Stock Options
  • At least 12 Public Holidays
  • Flexible Time Off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inbound salesdemand qualificationqualification methodologiesMEDDICCBANTcloud infrastructureobject storageAI/MLdata platformsCRM hygiene
Soft Skills
strong written communicationstrong verbal communicationhighly responsiveorganizedstrong business curiositystrong technical curiositydetail-orientedability to manage multiple streamscomfortable engaging stakeholdersreal-time prospect engagement