
Commercial Inbound BDR
Illumination Systems Arizona
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
Tech Stack
About the role
- Respond rapidly to all inbound MQLs (demo requests, content downloads, form fills, etc.)
- Qualify inbound leads for ICP alignment, workload fit, storage scale, environment, and project timing
- Schedule and confirm qualified meetings for Commercial Account Executives
- Document qualification notes clearly within CRM to ensure strong AE handoffs
- Serve as primary responder for website live chat inquiries
- Engage prospects in real time to understand use case and urgency
- Convert chat conversations into qualified meetings
- Escalate deeper technical questions to Sales Engineering when appropriate
- Follow up on leads generated from paid media campaigns
- Prioritize high-intent digital responses
- Provide feedback to marketing on lead quality and trends
- Support pre-event meeting recruitment and post-event follow-up
- Schedule commercial meetings tied to webinars, field events, and conferences
- Track event-driven pipeline outcomes
- Assign inbound leads to the appropriate Commercial Account Executive based on territory and segmentation
- Ensure accurate routing and clean handoffs with complete context
- Maintain SLA adherence for inbound follow-up
- Maintain strong CRM hygiene and data accuracy
- Track qualification outcomes (meeting held, disqualified, recycled, etc.)
- Provide insights on inbound conversion trends
Requirements
- 1–3 years of experience in BDR/SDR, inbound sales, or demand qualification
- Experience in B2B technology (infrastructure, cloud, SaaS, or enterprise software preferred)
- Strong written and verbal communication skills
- Comfortable handling live chat and real-time prospect engagement
- Experience with CRM platforms (e.g., Salesforce) and marketing automation tools
- Ability to understand technical concepts at a high level
- Familiarity with cloud infrastructure, object storage, AI/ML, or data platforms
- Experience supporting enterprise or commercial sales motions
- Understanding of qualification methodologies (e.g., MEDDICC, BANT)
- Highly responsive and organized
- Strong business and technical curiosity
- Detail-oriented with strong CRM discipline
- Able to manage multiple inbound streams simultaneously
- Comfortable engaging both technical and business stakeholders
- Data-driven mindset focused on conversion improvement
Benefits
- Health Care Plan (Medical, Dental & Vision)
- 401K with 3% Contribution
- Pre-IPO Stock Options
- At least 12 Public Holidays
- Flexible Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inbound salesdemand qualificationqualification methodologiesMEDDICCBANTcloud infrastructureobject storageAI/MLdata platformsCRM hygiene
Soft Skills
strong written communicationstrong verbal communicationhighly responsiveorganizedstrong business curiositystrong technical curiositydetail-orientedability to manage multiple streamscomfortable engaging stakeholdersreal-time prospect engagement