Illumina

Financial Planning and Analysis

• Oversee Sequencing Instruments Manufacturing and Life Cycle Management
• Lead FP&A activities, including annual operating plans for manufacturing spend, Production variance, OpEx, and CapEx
• Act as a trusted financial advisor to site leadership
• Manage monthly close processes and deliver timely reporting on OpEx, CapEx, material variances, manufacturing absorption, and efficiency metrics
• Collaborate with cross-functional SMEs to evaluate financial implications of strategic initiatives
• Work with business SMEs to monitor GQO costs and identify margin improvement opportunities
• Ensure financial data integrity and compliance with corporate policies and procedures

Senior Manager, Finance – Manufacturing

Account Manager

• drive the adoption of genomics technologies across clinical and research accounts
• work closely with sales, marketing, and technical teams to deliver solutions
• expand Illumina’s impact in a region rich in scientific excellence
• support end users, decision makers, and emerging opportunities
• develop and execute territory-specific and account-specific sales plans
• engage in accurate forecasting and manage a sales pipeline
• prospect, generate, and convert new customer leads
• manage existing accounts and expand customer loyalty
• deliver technical seminars and presentations on Illumina’s solutions
• collaborate across Illumina teams globally to support customer success

Territory Account Manager – Italy, Tuscany

Inside Sales

• Manages the customer sales process for specific territories (Mediterranean area e.g. Italy and Greece) and accounts via phone and email.
• Potential to do field visits as required to help advance opportunities.
• Meets sales targets and is responsible for accurate forecasting and maintaining up-to-date contact and opportunity information in CRM database
• Engages with existing customers and qualified sales leads, guiding customers to the Illumina products that best meet their needs, coordinating with internal resources to address customer questions or objections, providing budgetary pricing, creating and submitting individualized quotes and closing the sales process through the point of order receipt
• Working either individually or together with the Lead Generation Specialist team on prospecting activities to find new accounts and develop new opportunities
• Works collaboratively with the wider sales team including TAMs, ISAMs, Sales Specialists and Service Contracts team
• Establishes and maintains strong, positive, productive relationships with customer accounts including product end-users, management and purchasing contacts
• Tracks and reports on all activities to managers

Inside Sales Account Manager – Italy, Spain

Events

• Coordinates and executes activities in support of meeting requirements, including but not limited to modifying room setup / breakdown as required (moving tables, chairs, etc.) and identifying pre- and post–meeting spaces
• Manage scheduling and coordination of logistical details for conference rooms
• Assists with inventory, maintenance, and auditing of meeting spaces to ensure all equipment and supplies are in top working condition
• Supervise and direct contract personnel and outside vendors in the performance of contracted services to ensure contractual obligations are met
• Planning, design, and production of Facilities sponsored events on Illumina campuses or offsite
• Work with cross functional teams and business partners to achieve necessary event & event space goals
• Craft communication plan and all communications needed to the internal employees for promotion of said events
• Ensure compliance with insurance, legal, health and safety obligations
• Monitor and ensure quality of all event components to ensure compliance with Illumina brand standards
• Conduct pre and post event evaluations and report on outcomes, including event metrics and feedback
• Support the implementation of best practices for event programs as we scale the business
• Coordinate with other regions with planning and execution of events as needed
• Manage ServiceNow tickets
• Review, prioritize, and reserve space in Outlook for Events managed spaces
• Coordinate, order and set up biweekly meals for NorCal campuses
• Determine appropriate budget based on event parameters and effectively manage the expenses of all events to ensure adherence to budgets
• Site Event Card Management in alignment with approved budgets
• Coordinate and execute activities related to employee onboarding, offboarding and desk moves
• Coordinate furniture and move vendors
• Plan, schedule and execute related activities in collaboration with customer and other functional partners
• Manage onsite and offsite furniture inventory, budget and forecast for repairs and end of life replacement and address warranty issues as needed
• Deliver actionable plans after assessing the feasibility, cost effectiveness and other dimensions of business space requirements such as seating, meeting rooms, functional and other areas
• Ensure Work Instructions (WI), SOP’s, and department Playbooks are updated regularly
• Provide metrics and execute analysis used for decision making by upper management
• Ensure managed spaces are cleaned, organized, and safe
• Work with vendors to develop site signage that aligns with company branding and office standards
• Ensure signage complies with ADA guidelines and local regulations for placement and accessibility
• Plan, order and execute signage installations within the appropriate timeframes
• Provide support and coverage for onsite services, amenities, and team members as needed

Facilities Specialist – Events, MAC

Procurement

• Develops sourcing strategy for all goods and services.
• Negotiates and manages contracts and relationships with vendors.
• Implements policies and metrics to ensure that savings goals are realized.
• Works with technical buyers, engineers and management to identify new product needs.
• Identifies new sources in order to meet business requirements.
• Responsible for quality control of vendor products.
• Responsible for planning, strategy, and execution of Construction strategic sourcing and category management.
• Address all areas of category management including category business plans, global market and pricing analysis and procurement support.
• Responsible for negotiating and reaching agreement with suppliers on complex business terms and conditions.
• In particular, this will include negotiation, implementation, and ongoing management of contractual agreements.
• Form teams from various internal departments for categories and sub-categories to manage vendors, control spend, and mitigate risk issues for Illumina.
• Acts as internal team leader and primary contact for negotiation with targeted key suppliers.

Sourcing Manager – Construction

Analyst

• Execute and evolve the Continental Europe & MEA benefits strategy, ensuring alignment with Illumina’s values, regional priorities, and business goals.
• Analyse data, market trends, and stakeholder input to recommend and implement enhancements that are impactful, cost-effective, and employee-centric.
• Project manage benefits launches in new countries, delivering high-quality outcomes in line with organizational priorities.
• Lead annual benefit renewals, including vendor negotiations and detailed data analysis to ensure programs remain competitive, compliant, and sustainable.
• Manage broker and vendor relationships, holding partners accountable for performance and value while seeking opportunities to improve service and outcomes.
• Design and deliver engaging benefits communications and campaigns that help employees understand and make the most of their benefits.
• Oversee benefits delivery across allocated countries, ensuring consistent quality, strong governance, and positive employee experience.
• Collaborate closely with the EMEA Benefits Day-to-Day Process Lead, focusing on process design while shared services manage operational delivery and employee queries.
• Partner with HR, payroll, procurement, finance, legal, country leaders, and works councils, working inclusively across cultures and geographies to deliver seamless solutions.
• Share insights, trends, and recommendations with the EMEA Compensation & Benefits Director and wider team to support data-driven future planning.
• Contribute to EMEA-wide wellbeing and engagement initiatives, identifying opportunities to tailor and enhance them for the CE & MEA region.

Senior Benefits Analyst

Engineer

• Monitor, maintain, and improve the reliability of production AI systems and workflow infrastructure
• Proactively identify, diagnose, and resolve system issues across application, integration, and cloud infrastructure layers
• Own incident response processes, including root cause analysis and long-term remediation
• Implement monitoring, alerting, and observability tooling to ensure system health and uptime
• Collaborate with Engineering to harden deployments and improve system architecture for resilience and scalability
• Support customer-facing teams by troubleshooting and resolving technical issues in live environments
• Document system configurations, operational procedures, and recovery protocols
• Continuously improve reliability standards, deployment practices, and operational safeguards

Maintenance Engineer

Director

• Actively participate in the product development process in R&D to guide specifications for Illumina’s RUO and IVD products.
• Work closely with Marketing, Product Marketing, Assay/Product Development as well as product life cycle teams to support the execution of the product launch strategy, and ensure internal and external launch readiness.
• Coordinate medical affairs strategies for evidence generation and scientific communication in relation to product development and product launches across cancer screening and diagnostics and hereditary diseases.
• Collaborate with Market Access to strategize and develop the necessary evidence to improve reimbursement for cancer screening and diagnostics.
• Represent medical affairs by providing leadership and clinical expertise in interactions with pharma/biotech partners who are interested in utilizing Illumina products for clinical trials or other purposes.
• Support the development of scientific and medical education content and in-house training for the commercial team (sales and marketing) and others in relation to product development and product launches.
• Develop best practices and build sustainable partnerships with US key opinion leaders to ensure that Illumina’s cancer screening and diagnostics portfolio is appropriately incorporated and positioned in clinical care guidelines by providing balanced, non-commercial scientific information.
• Prepare tailored clinical presentations for Illumina’s advisory boards, collaborators, and other key opinion leaders.

Director, Medical Affairs – Pathology, Oncology

Field Engineer

• Proficient at installation, repair and maintenance of Illumina platforms
• Troubleshoot a wide variety of complex customer reported problems
• Proactively monitor, schedule, and prioritize tasks to maximize instrument uptime and customer satisfaction
• Responsible for completing post repair/install validation runs as required on all platforms
• Manage all administrative tasks (SFDC case management) in a quality manner and within the established guidelines, making suggestions and changes when needed
• Independently manage account, build and help strengthen customer relationships
• Schedule and perform equipment upgrades and new installations
• Utilize and maintain up to date Service and training manuals, Field Service Bulletins, SOPs and facilitate remote connectivity to customer instrumentation.
• Responsible for escalating repairs as needed and primary point of contact for escalation related activities
• Running reports on instrument failures and using data to proactively service instruments in order to avoid costly downtime
• Lead regular meetings with site personal reporting out metrics related to instrument performance, downtime etc.
• Partner with NSST and product support for any ongoing sustaining engineering activities (product performance monitoring or product improvement efforts)
• Responsible for communicating and overseeing any rotational support locally or from other regions
• Resource to assist other SSE’s in troubleshooting complex issues
• Provide additional onsite training/support to other SSE’s to further develop their skill sets
• Identify opportunities for gaining site efficiencies which will promote a decrease in mean time between repair and increase instrument uptime
• Ensure proper inventory levels of service parts and make changes as needed