Illinois Department of Human Services

Controller

• Supporting the SIM as required with rail operations, incident management and other tasks as directed.
• Play a leading role in ensuring all incident management requirements are met in a prompt and timely fashion.
• During periods of disruption, issue messaging that ensures relevant internal and external stakeholders are kept informed.
• Provide regular updates to stakeholders on how the network is running including relevant performance updates.
• Maintain a daily log of all relevant train running information and events, using the available systems in accordance with the relevant company standards and instructions.
• Act as a point of contact within RfLI for Network Rail Anglia and Western routes with respect to route controls and applicable signalling centres within Network Rail interface routes.
• Working with the Operations Improvement Manager to ensure the relevant actions and learnings from the daily performance call are captured and followed up with the relevant teams.
• Carry out other duties as directed by the SIM and/or Operations Improvement Manager.

Incident Support Controller

Software Engineer

• Our software teams write the computer programs which keep London moving.
• Learn to write professional, high-quality code using a wide range of technologies, whilst gaining experience on some of London’s largest and most familiar software systems.
• As an apprentice, your development programme will be made up of 3 - 4 placement rotations to equip you with the skills and experience you need for your successful career.

Software Development Apprentice – Level 4

• Join TfL Central Engineering’s Business & Digital Team and gain hands-on experience with the London Underground and Surface Transport CAD Teams.
• Use CAD software to create concept and detailed design models, plans, simulations and graphics for various infrastructure projects around London.
• Work closely with engineers and project teams to bring concepts to life.
• Be a part of major projects like the Piccadilly Line Upgrade or the Bakerloo Line Extension, Cycle Superhighway improvements, or the development of the design of the iconic Oxford Street.

Engineering Design Technician, Level 3 Apprenticeship

Project Manager

• Lead end‑to‑end delivery of assigned projects from initiation through to handover and close‑out, in line with TfL project management methodology.
• Provide project support and assurance to Moves Coordinators when required.
• Establish, motivate, and manage project and design teams, ensuring cost‑effective, timely, high‑quality project execution.
• Plan, resource, and coordinate inputs across multidisciplinary teams, ensuring requirements are clear, agreed, and communicated.
• Ensure all project activities meet TfL standards relating to design, procurement, risk management, and construction processes.
• Negotiate, procure, and authorise contracts, variations, and payments within delegated authority levels.
• Oversee preparation and coordination of the Health & Safety File, statutory approvals, and required training.
• Provide timely, accurate project information for reporting and governance.
• Coordinate work with P&A Teams, Facilities Operations, and Group Procurement.
• Develop and maintain project plans, resource schedules, and cost management tools.
• Manage financial performance, ensuring delivery within agreed budgets and reporting against KPIs.
• Facilitate risk workshops and develop risk registers throughout the project lifecycle.
• Support procurement activity in line with TfL Commercial Services processes, including contractor and consultant appointments.

Client Interface Project Manager

Marketing

• Support the development and delivery of the social media strategy for all LTM channels (including TikTok, Instagram, Facebook, Twitter, YouTube and LinkedIn), and tailor existing marketing campaigns to create engaging social media content for the Museum's varied audiences.
• Develop stories, videos and narrative to bring to life the Museum's story and programme on social media/online and creatively repurpose this content across its other digital channels, such as website and e-newsletter.
• Research social opportunities e.g. content themes, current trends, anniversaries, key dates and new products and write, commission and moderate content
• Contribute to wider marketing campaigns with creative ideas in order to integrate social media ideas into early planning stages
• Deliver and manage the strategy, budget for advertising and other paid-for social media activity across the various social channels
• Support income generation and fundraising for the Museum by ensuring the visitor targets to Covent Garden and Depot are met
• Work closely with volunteers, curators and other contributors to produce blogs for the website
• Analyse and interpret social media performance, providing relevant reports to the Head of Marketing to share with the wider organisation
• Listen to and monitor social conversations across all LTM accounts in line with GDPR legislation, responding appropriately in a timely fashion and in compliance to Museum and Transport for London (TfL) branding and reputation
• Research and develop partnerships with influencers, creators, bloggers and opinion formers to raise the profile of the Museum and drive visitors to visit the Museum, buy tickets for events, make charitable donations and spend money in the Museum shop
• Capitalise on external social media campaigns to maximise promotion of Museum branding and products
• Create, commission and oversee production of video content, working closely with external and internal collaborators and freelancers, deliver seasonal competitions and giveaways to focus social on retail, admissions and catering to promote the Museum
• Showcase the Museum's historical collection to its followers to increase social media engagement and ultimately encourage followers to visit the Museum in person
• Co-ordinate the Museum's website updates with social media to ensure key messages are aligned across all communications channels ensuring that all content submitted and produced for the Museum's channels follows accessibility requirements
• Provide support and training to others across the Museum, including freelancers and volunteers, so that they are able to support the Museum's communications strategy

Senior Marketing and Digital Executive

Analyst

• Deliver timely, relevant and accurate spatial analysis, including high-quality mapping and visualisations, to support TfL and Mayoral priorities.
• Develop innovative analytical approaches and bespoke tools to meet evolving project and stakeholder needs.
• Work closely with the wider GIS team to improve geospatial dashboards, applications and shared datasets.
• Work collaboratively with internal teams, borough officers, consultants and academic partners to share data, methods and insights.
• Maintain awareness of new geospatial technologies, datasets and best practices, applying these to enhance analysis.
• Support the team’s technical capability development by sharing skills and mentoring colleagues where appropriate.
• Integrate and analyse complex geospatial datasets to derive actionable insights supporting key operational and strategic decisions across TfL.
• Respond to ad-hoc analytical requests, providing quick-turnaround insights to operational colleagues when necessary.

Full-stack Engineer

• Working in Engineering's matrix resource model, Senior Engineering Leaders are deployed across TfL’s investment programme, where they report to a Principal Project Engineer and assignment/task manage (e.g. responsible for managing day to day work) a team of Project Engineers (c. 90% of their time).
• Separately, they also line manage a team of project engineers (c. 10% of their time).
• Provides internal and external senior stakeholders with appropriate challenge and professional advice to ensure the development or delivery of high quality, tested engineering solutions.
• Represents TfL Engineering as an engineering lead for coordinating multiple disciplines when engaging with suppliers, customers, industry bodies and external agencies, identifying and influencing best practice to enable continuous improvement across TfL.
• Acts as a representative for the highest level of Project Technical Authority (where assigned), developing and maintaining technical or functional strategies, considering cost, risk and quality requirements as specified by the business.
• Evaluates, selects, and applies appropriate solutions to high risk/value/complexity engineering problems that improve efficiency or effectiveness, while improving safety and reducing operating costs.
• Leads a culture of continuous improvement using best practice, innovation, whole life cost optimisation and effective root cause analysis.

Senior Engineering Leader – Project Engineering

Affiliate Manager

• Support the implementation of TfL’s SHE strategy within business areas.
• Coach and challenge teams to improve SHE performance.
• Analyse performance trends and help business areas track progress.
• Deliver tactical projects to enhance SHE performance.
• Provide technical advice, best practice guidance, and learning support.
• Assist with second-line assurance activities and supplier evaluations.
• Promote SHE communications and continuous improvement initiatives.

Assistant SHE Business Partner

Strategy

• Serve as the main contact point for accommodation and estate requirements across TfL and the Greater London Authority family.
• Manage stakeholder expectations, negotiate solutions, and secure buy-in for proposed plans.
• Support strategic and tactical space allocation, identifying opportunities for space release and optimisation.
• Contribute to the development and maintenance of Property Portfolio Plans and Operational Business Plans.
• Deliver day-to-day tactical implementation of accommodation changes in line with TfL’s Land & Property Approach.
• Provide professional advice on accommodation issues and ensure compliance with TfL standards.
• Maintain real-time occupancy data to inform estate planning and drive spatial efficiencies.

Workplace Strategy Manager

Operations

• Manage all services and suppliers including contracts, agreements and services levels
• Oversee a broad portfolio of operational and technical services, including enforcement and debt recovery
• Monitor and manage on street infrastructure using analytics
• Build strong operational relationships with customers and stakeholders, resolving concerns
• Lead effective communication and engagement with suppliers, delivery partners, and stakeholders
• Recruit, lead and develop the team ensuring clarity of accountabilities
• Support budget management and financial decision making for RUC’s P&L
• Deputise for senior managers supporting management regimes and chairing meetings

Operations & Performance Manager

Manager

• Working within the Rail for London Infrastructure (RFLI) Governance team to provide the business with an asset information regime.
• Develop, implement and continually review and refine RfLI's asset information governance and processes.
• Implement best practice within RfLI with regards to the acquisition, management and organisation of asset information.
• Accountable for leading and developing the department’s Asset Information governance strategy.
• Responsible for keeping abreast of legislative changes.
• Ensure asset information management processes are kept up to date.

Asset Information Manager

• Ensure legacy assets are maintained to safe and reliable standards
• Deliver new systems and solutions
• Accountable for independent risk-based assurance of the maintenance regime across all London Underground (LU) assets
• Ensure assets are maintained and modified in accordance with the relevant fleet’s maintenance regime, legislation, TfL and LU Standards and industry good practice
• Deliver all activities within the Maintenance Assurance lifecycle
• Provide confidence to the Head of Profession and Head of Delivery that the assets are compliant with relevant train maintenance regimes

Senior Vehicles Engineer

Business Analyst

• Lead the delivery of Business Analysis across one or more diverse portfolios (such as Cybersecurity, Payments, and ERP);
• Manage relationships with sponsors and other key stakeholders to identify opportunities to develop new or enhanced solutions that satisfy business needs.
• Manage the effective utilisation of resources and ensure quality deliverables are produced by the team on time and within project budgets.
• Provide all aspects of people management for 7+ Business Analysts; setting performance objectives.
• Champion specific initiatives that support wider team strategies; sharing knowledge and experience in a dynamic and collaborative environment.

Business Analyst Team Lead – Technology

Civil Engineer

• You'll play an important role in supporting construction delivery by:
• Providing civil engineering support to TfL projects and operations, primarily through site-based construction assurance and inspection activities
• Helping safeguard the safety, integrity and performance of civil engineering assets during construction, including permanent and temporary works
• Undertaking independent technical assurance of works to confirm compliance with approved designs, specifications and inspection test plans
• Supporting the review of construction documentation, including temporary works designs, method statements, risk assessments and inspection test plans
• Reporting quality observations, defects and non-conformances clearly and accurately

Construction Engineer, Band 2

Human Resources

• As a Change Portfolio Manager, you will bring the strategic focus that helps us manage our multi-million-pound Change Portfolio with a strong lense on our benefits tracking and realisation.
• You will work closely with the programmes within the Change landscape providing portfolio management insight and expertise, as well as reporting at a portfolio level to influence decision making and ensure we’re focused on the right things at the right times and keeping programmes and the portfolio accountable.