Designing and delivering engaging security awareness campaigns that resonate with diverse audiences across TfL.
Embedding security values into day-to-day business operations and supporting culture change at every level.
Acting as a trusted advisor to senior leaders and teams on behavioural change, awareness strategies and effective communication.
Using data, feedback, and behavioural insights to measure the effectiveness of initiatives and continuously improve impact.
Partnering with technical teams to translate complex cyber risks into simple, compelling narratives.
Championing a people-first approach to security and driving new, innovation approaches - leveraging keystone events, tailored role-based training, corporate communications channels and finding creative learning methods/tools.

Requirements

Understanding of human behaviour, cultural change and adult learning principles.
Awareness of the current cyber security landscape, including common risks, threats and behaviours.
Familiarity with communication channels, digital platforms and techniques to engage a diverse teams.
Exceptional communication skills - able to craft compelling messages and adapt tone to different audiences.
Strong influencing and stakeholder management abilities, able to drive alignment and buy-in across varied groups.
Creativity in developing campaigns, training and awareness activities.
Analytical thinking - able to use data and feedback to shape our strategic direction and maximise impact within the most risky user-groups.
Proven track record in culture, communications, learning & development or cyber security awareness roles.
Designed and implemented impactful awareness or change programmes in complex (public sector) organisations.
Partnered with senior stakeholders to influence behaviours and embed new ways of working.
Delivered measurable results in raising awareness and shifting organisational culture.

Benefits

Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays
Private healthcare discounted scheme (optional)
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cyber security awarenessbehavioural changedata analysiscampaign designtraining developmentcommunication strategiesstakeholder managementcultural changeadult learning principlesimpact measurement

Soft Skills

exceptional communicationinfluencingcreativityanalytical thinkingadaptabilitytrustworthinesscollaborationengagementstrategic thinkingproblem-solving