Restoration Production Manager
IICRC
full-time
Posted on:
Location Type: Hybrid
Location: Vacaville • California • United States
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Salary
💰 $65,000 - $100,000 per year
About the role
- Oversee all aspects of assigned restoration projects and assigned restoration crews
- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
- Negotiate customer and/or client approval of project scope and estimate
- Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain written communication with customers, teammates, vendors, and insurance representatives
- Manage production expenses including equipment, vehicles, and other material assets
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Provide priority response to potential customers
- Participate in recruiting, hiring, and training restoration teammates
Requirements
- Valid driver’s license
- High school diploma/GED
- At least 3 years of management and/or supervisory experience
- Industry experience preferred
- IICRC certification preferred
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Health insurance
- Opportunity for advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementscope of work estimationjob site documentationbilling process managementproduction expense managementcustomer experience managementrecruitinghiringtraining
Soft Skills
communicationnegotiationcoordinationleadershipcustomer satisfaction management
Certifications
IICRC certification