Consultant Quality
IHG Hotels & Resorts
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $46,226 - $73,000 per year
About the role
- Drive hotel performance and consistency through standards evaluations and quality processes in an assigned regional area
- Analyze guest feedback to identify areas of opportunity
- Consult with hotel management and develop action plans
- Support growth initiatives by delivering real time data from the field
- Work with assigned portfolio of hotels to evaluate and document product quality levels
- Schedule and conduct onsite visits
- Develop action plans as a guide for hotel management/ownership
Requirements
- Bachelor's Degree in Business, Hospitality Hotel Administration, or relevant field
- Minimum 3 to 5 years progressive work-related experience in hotel operations or equivalent preferred
- Demonstrating proficiency in multiple disciplines/processes related to the position.
- Demonstrate clear and concise communication skills
- Demonstrate working knowledge of personal computers; including Microsoft applications (Word, Excel, PowerPoint, Outlook, SharePoint)
- Demonstrate strong problem solving and time management skills
- Knowledge and understanding of quality standards and hotel operations or similar environment preferred
- Attention to detail and ability to manage multiple tasks required.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
hotel operationsquality standardsdata analysisaction planningperformance evaluationproblem solvingtime managementattention to detail
Soft Skills
communication skillsorganizational skills
Certifications
Bachelor's Degree in BusinessBachelor's Degree in HospitalityBachelor's Degree in Hotel Administration