iHerb, LLC

Operations

• Fully responsible for large scale Supply Chain projects
• Opening and closing fulfillment centers
• Driving Operational Excellence and Continuous Improvement at iHerb
• Management of Labor Management within iHerb facilities
• Establishing a culture of process improvement in distribution centers
• Developing and implementing regional and national projects and strategies
• Working with Operations teams to improve efficiency and maintain labor standards

Senior Director, Operational Excellence, Projects

Data Scientist

• Own end-to-end pricing analytics, modeling and measurement in close partnership with the Pricing organization, supporting day-to-day pricing decisions as well as longer-term strategy refinement.
• Build, validate, and maintain applied pricing models (e.g., elasticity, incrementality, sensitivity tiers) that balance statistical rigor with real-world constraints and imperfect data.
• Design and execute measurement approaches for pricing tests and promotions, including A/B tests and quasi-experimental methods, accounting for seasonality, halo, and cannibalization.
• Lead competitive pricing analytics, including validation of external pricing data, imputation logic for incomplete coverage, and ongoing quality monitoring to ensure confidence in insights.
• Translate complex analytical outputs into clear, decision-ready insights, articulating implications, tradeoffs, and recommended actions to pricing leadership and senior executives.
• Partner closely with BI Analytics and Data Engineering to shape pricing datasets, contribute to data modeling where needed, and ensure analytical outputs are scalable and reusable.
• Independently develop analytical workflows using SQL and Python, moving fluidly between data exploration, modeling, and insight generation without reliance on heavy guidance.
• Contribute to the development of pricing dashboards and recurring analytical outputs for the Pricing team, prioritizing clarity, usability, and decision relevance over visual polish.
• Continuously refine pricing measurement frameworks as the business evolves, balancing speed, accuracy, and practicality in a fast-moving global environment.
• Experience deploying, monitoring, or operationalizing pricing or predictive models in a production analytics or ML environment (e.g., Databricks, scheduled pipelines, or decision-support workflows).

Senior Director, Operational Excellence, Projects

Pricing Data Scientist