Ignite HR Solutions

Project Manager

• Respond to initial client inquiries during evening/weekend hours
• Follow-up on new leads in Lead Docket, our CRM/lead generation software, and manage documentation
• Maintain and update contact databases of law firms and legal organizations
• Process and organize lead information according to established protocols
• Create and send initial estimates for case services
• Prepare intake invoices and retainers for new cases
• Manage pending cases in FileVine, including processing and organizing discovery documents using company-specific procedures and tools
• Monitor project timelines and update task lists for active cases
• Prepare invoices for completed work on existing cases
• Book travel arrangements for expert testimony, including flights, hotels, and ground transportation
• Support the Project Coordinator with maintaining comprehensive project documentation and coverage during staff absences or high-volume periods
• Finalize all expert reports by checking for grammatical errors and proper punctuation
• Ensure citations are formatted properly according to company standards
• Add company logo, header, footer, and expert signature to documents
• Convert finalized documents to Adobe PDF format
• Ensure all reports meet company quality standards before submission
• Monitor and respond to communications during evening/weekend hours
• Serve as backup for team members during absences or high-volume periods
• Perform other tasks as assigned by senior staff and management

Case Intake Specialist, Project Manager Support