igloo

Project Manager

• Own end-to-end coordination of access control deployment and installation projects from handoff through completion and post-deployment support.
• Translate sales or customer handoffs into clear, executable deployment plans.
• Manage multiple concurrent deployments with shifting timelines and priorities to ensure deployments occur on-time and to specification.
• Develop and maintain detailed project schedules, task trackers, deployment blockers and deployment documentation.
• Proactively surface and resolve issues.
• Lead or coordinate pre-installation site walkthroughs with customers, installers, and internal teams.
• Develop and maintain pre-install readiness checklists and ensure all checklist items are validated and signed off prior to scheduling installation.
• Schedule installers and subcontractors aligned with site readiness and customer availability.
• Serve as a primary point of contact for customers throughout deployment, installation, and immediate post-deployment phases.
• Remain accountable for customer issues after deployment, ensuring problems are tracked, owned, and resolved—even when execution requires other teams.
• Develop and improve deployment playbooks, checklists and documentation.

Access Control Deployment Project Manager