Event Technology, Delegate Engagement Manager – FTC
IGD (Institute of Grocery Distribution)
contract
Posted on:
Location Type: Hybrid
Location: Watford • United Kingdom
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About the role
- Responsible for the overall delegate journey and delivery of event technology
- Create communication plans across a complex attendee matrix
- Manage the delegate journey and ensure a positive experience across all events
- Create and deliver event technology and delegate engagement solutions
- Evaluate objectives from all angles, using project management skills to implement processes
- Research new technology applications to enhance delegate experience
- Maintain an integrated data journey and ensure data accuracy
Requirements
- Extensive knowledge and a passion for event technology platforms (specifically Cvent)
- A proven track record of implementing dramatic process change and improvement across event technology
- Wide-ranging experience in attendee management with large scale events, both virtually and onsite
- Team management skills to guide and implement efficient processes for the order and attendee management team (full time and freelance)
- Great decision making, business planning and data accuracy skills
- Relationship building; the ability to influence both internal and external stakeholders to find the best possible solutions
- Ability to analyse, understand and define learnings to implement improvements.
Benefits
- market leading pension
- bonus scheme
- ability to buy and sell annual leave
- generous medical insurance package
- great work-life balance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
event technologyproject managementdata accuracyattendee managementprocess improvementcommunication planningtechnology applicationsdelegate engagement solutionsCvent
Soft Skills
team managementdecision makingbusiness planningrelationship buildinginfluencing stakeholdersanalytical skillsproblem solving