IFX Payments

Sales

• Set the context for your team members to perform by setting targets and KPIs that are effectively measurable and ensure the necessary support framework to perform is in place (tools, training, process documentation, structure etc).
• Create clarity by regularly feeding forward the expectations to your team members (responsibilities, KPIs, priorities etc) and feeding back on their performance through regular conversations (1:1, monthly reviews, etc).
• Drive results by distributing workload, hiring team members, resolving/escalating issues.
• Generate energy and engagement, reward high performance and promote a safe work environment for people to thrive.
• Actively support and encourage your team members personal development and career growth to make it count.
• Develop and implement sales strategies tailored to the FI/NBFI market.
• Conduct regular analysis of market trends and adjust strategies accordingly.
• Accurately forecast sales revenue and manage the sales pipeline.
• Oversee efforts to acquire new FI/NBFI clients by identifying opportunities and developing tailored propositions.
• Guide the team in adopting a consultative sales approach.
• Ensure that the team effectively uses CRM systems to manage leads and opportunities.
• Regularly report sales performance to senior management, providing insights and recommendations for continuous improvement.
• Work closely with other departments to align sales efforts with overall company objectives.
• Ensure that all sales activities comply with relevant regulations and company policies.
• Maintain a deep understanding of the FX and payments products offered.

Head of Desk – FI/NBFI Sales

Onboarding Specialist

• Support the IFX business predominantly the Onboarding team servicing mainly corporate clients.
• Conduct in-depth due diligence reviews for high-risk clients, particularly Payment Service Providers and other financial institutions, in line with regulatory and internal compliance standards.
• Reviewing and carrying out PEP, Sanction and Adverse Media checks as necessary, ensuring ongoing checks are completed in a timely fashion and any false positives are recorded and escalated as required.
• Analyse corporate structures, ownership hierarchies, licensing, transactional behaviour, and geographic risk exposure to assess financial crime risks.
• Prepare comprehensive EDD reports with clear risk assessments and recommendations, supporting onboarding and ongoing monitoring decisions.
• Liaise with internal stakeholders including compliance, legal, and relationship management teams to ensure accurate risk classification.
• Understanding of High Risk industries onboarding and the risk associated with them.
• Supporting the Due Diligence Manager in presentation of clients in relevant internal committees.
• Conducting event-driven reviews and periodic review when required.

Compliance Onboarding Specialist

Business Development Rep

• Maintain accurate and timely sales forecasts.
• Demonstrate progress toward sales target delivery using business development, pipeline management, and client relationship activities.
• Identify and pursue new business opportunities within the corporate sector to expand the client base.
• Attend industry events, conferences, and networking functions to promote the company’s brand and build professional relationships.
• Develop and maintain relationships with corporate clients, understanding their FX and Payment needs and providing tailored solutions.
• Collaborate with internal teams, including trading and operations, to deliver comprehensive FX solutions to clients.
• Analyse client portfolios to identify potential risks and recommend strategies to mitigate currency exposures.
• Proficient use of sales techniques and product knowledge to promote IFX solutions and brand.
• Learn and familiarise yourself with the IFX Payments product suite, including iBanq, to perfect a sales strategy for both FX and Payment prospects.
• Stay informed about market trends, economic developments, and regulatory changes that may impact FX markets.
• Continuously seek opportunities for process improvement and efficiency enhancement within the business development function.

Business Development Executive

• Set the context for your team members to perform by setting targets and KPIs that are effectively measurable and ensure the necessary support framework to perform is in place (tools, training, process documentation, structure etc).
• Create clarity by regularly feeding forward the expectations to your team members (responsibilities, KPIs, priorities etc) and feeding back on their performance through regular conversations (1:1, monthly reviews, etc).
• Drive results by distributing workload, hiring team members, resolving/escalating issues.
• Generate energy and engagement, reward high performance and promote a safe work environment for people to thrive.
• Actively support and encourage your team members personal development and career growth to make it count.
• Develop and implement sales strategies tailored to the SME market, considering the unique needs of these businesses in the UK.
• Conduct regular analysis of market trends, competitor activities, and customer needs to adjust strategies accordingly.
• Accurately forecast sales revenue and manage the sales pipeline to ensure consistent achievement of targets.
• Oversee efforts to acquire new SME clients by identifying opportunities and developing tailored propositions.
• Guide the team in adopting a consultative sales approach, helping SMEs understand the benefits of the FX and payments solutions offered.
• Ensure that the team effectively uses CRM systems to manage leads, opportunities, and client interactions.
• Regularly report sales performance to senior management, providing insights and recommendations for continuous improvement.
• Work closely with other departments, such as marketing, product development, and customer support, to align sales efforts with overall company objectives.
• Keep the team informed of company updates, product developments, and market changes that could impact sales activities.
• Ensure that all sales activities comply with relevant regulations and company policies, particularly in the financial services sector.
• Maintain a deep understanding of the FX and payments products offered, including features, benefits, and differentiators.
• Ensure the sales team is well-versed in the products and services they are selling, able to address customer inquiries effectively.
• Help team identify and pursue strategic partnerships that could expand the company’s reach within the SME sector.
• Assist team explore opportunities for market expansion within the UK, leveraging the company’s FX and payment solutions to tap into new customer segments.
• Manage the sales budget effectively, allocating resources to the most promising opportunities and ensuring a good return on investment.
• Monitor and control sales-related expenses to maintain profitability while achieving growth targets.
• Gather feedback from the sales team and clients to identify areas for improvement in products, services, and sales processes.
• Encourage the team to propose and implement innovative approaches to selling, keeping the company competitive in a rapidly changing market.

Head of Desk – FX Sales

Account Manager

• Client acquisition: Actively call dormant accounts, prospects and network contacts to generate qualified leads and sales pipeline.
• Re-build strong relationships with dormant clients to understand their FX and payment requirements and deliver customised solutions.
• Where required attend networking and client events.
• Where required win new business through cold calling/networking.
• Negotiation and closure: Engage in negotiations with prospects, addressing concerns and adapting proposals to meet client needs.
• Close deals and ensure all contractual elements are in place.
• Support the re-onboarding process to ensure a smooth transition onto our platform for clients.
• Growth and retention: Provide ongoing consultative support to clients regarding FX market insights, trends, and the implications for their currency exposure.
• Trade Execution: Execute deliverable FX trades accurately and efficiently, ensuring adherence to compliance and regulatory standards.
• Manage trade settlements, confirmations, and other post-trade activities to ensure smooth, accurate, and timely processes.
• Understand each client’s FX exposure risk and recommend risk management strategies to optimize outcomes.
• Book Market Orders in times of volatility.
• Market Analysis: Stay up to date on FX market trends, central bank policies and geopolitical risks.
• Translate technical and fundamental market analysis to clients.
• Provide timely updates, summaries and briefings where required.
• Risk Awareness: Recognise how currency movements impact revenues, costs, margins and client portfolios.

Sales Relationship Manager

• Conduct thorough research to identify potential new FI/NBFI, specifically within the CFD vertical and understand the competitive landscape.
• Keep up with industry trends that affect IFX payments and our target market.
• Develop strategic plans to effectively target the CFD market – Fully understanding their requirements and how our solutions can support them.
• Collaborate with marketing and product teams to align sales strategies with broader business objectives.
• Use networking, cold calling, and digital outreach to generate new leads.
• Prepare and deliver presentations and demonstrations to prospective clients. Clearly communicate the benefits and value of using IFX payments.
• Engage in negotiations with prospects, addressing concerns and adapting proposals to meet client needs.
• Close deals and ensure all contractual elements are in place.
• Support the onboarding process to ensure a smooth transition onto our platform for clients.
• Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics and by proactive sales pipeline management.
• Maintain accurate records of sales activity and client interactions on in-house CRM.
• Work closely with other teams, such as marketing and customer support, to ensure a cohesive approach to client management.
• Mentor junior sales staff and help develop their skills.
• Keep abreast of regulations and requirements, through regular training to ensure compliance at all times.

Senior Business Development Executive – FI

• This is a strategic, client facing role where you will play a key part in driving growth, building relationships, and shaping the future of our FX offering.
• You will be responsible for driving new business opportunities, identify, engage, and onboard corporate clients with international payment and currency risk management requirements.
• Act as a trusted advisor, helping businesses navigate currency volatility, optimise their FX strategies, and unlock opportunities in global markets.
• Client acquisition: Actively prospect, cold calling, and network to generate qualified leads and sales pipeline.
• Build strong relationships with CFOs, treasurers, and other decision-makers to understand their FX requirements and deliver customised solutions.
• Conduct thorough research to identify potential markets and understand the competitive landscape.
• Develop strategic plans to effectively target key markets and demographics.
• Engage in negotiations with prospects, addressing concerns and adapting proposals to meet client needs.
• Close deals and ensure all contractual elements are in place.
• Support the onboarding process to ensure a smooth transition onto our platform for clients.
• Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics and by proactive sales pipeline management.
• Maintain accurate records of sales activities and client interactions on CRM.

Senior Corporate Business Development Executive

Security Engineer

• Embed security controls into CI/CD pipelines and development workflows.
• Implement and manage SAST, DAST, and SCA tools to detect vulnerabilities early in the lifecycle.
• Conduct secure code reviews and support developers in remediating findings.
• Lead threat modelling sessions using standard methodologies to identify design flaws.
• Review application architectures to ensure alignment with security objectives and mitigation of common threats.
• Maintain and update reference architectures based on threat modelling insights.
• Deploy and manage application security tools and integrate them with existing platforms.
• Automate security tasks using scripting (e.g., Python, PowerShell) or SOAR platforms.
• Ensure alignment with ISO 27001, FCA, and NIST standards.
• Contribute to audit readiness and support compliance automation platforms such as Drata.
• Work with engineering teams to promote secure coding practices.
• Support the rollout of role-based security training and awareness initiatives.
• Act as a security champion within development squads and mentor junior engineers.

Security Engineer – Application Security

• Maintain accurate and timely sales forecasts.
• Demonstrate progress toward Sales target delivery using Business Development, pipeline management & Client relationship activities.
• Proficient use of Sales techniques and Product knowledge to promote IFX solutions and brand.
• Learn and familiarise with the IFX Payments product suite including iBanq to perfect a sales strategy to both FX and Payment prospects.
• Identify and pursue new business opportunities within the corporate sector to expand the client base.
• Develop and maintain relationships with corporate clients, understanding their FX and Payment needs and providing tailored solutions.
• Collaborate with internal teams, including trading, and operations to deliver comprehensive FX solutions to clients.
• Stay informed about market trends, economic developments, and regulatory changes that may impact FX markets.
• Analyse client portfolios to identify potential risks and recommend strategies to mitigate currency exposures.
• Continuously seek opportunities for process improvement and efficiency enhancement within the business development function.
• Attend industry events, conferences, and networking functions to promote the company’s brand and build professional relationships.

FX Corporate Solutions Sales

Client Services Representative

• Provide expert advice and support to clients on all ibanq-related queries, including both user and technical issues.
• Assist in tracking and locating missing inbound or pending outbound payments for clients, escalating to senior team members when necessary.
• Effectively prioritise and manage daily tasks, identifying when to escalate more complex issues to senior colleagues for further investigation.
• Communicate with partner banks and internal departments to assist with resolving routine payment issues, contributing to smooth client operations.
• Ensure compliance with company policies and industry regulations related to financial transactions and safeguarding, following set procedures and guidelines.
• Collaborate with senior team members and other departments to assist in the resolution of client queries, enhancing overall client satisfaction.
• Proactively participate in identifying potential improvements within the operations workflow, supporting project management office (PMO) initiatives and sharing ideas for process enhancements.
• Demonstrate a commitment to continuous learning by seeking guidance from senior team members and taking part in ongoing training and development opportunities.

Client Support Associate

• Define and execute the long-term vision for the Institutional desk.
• Identify emerging market trends, risks and opportunities to maintain a competitive edge.
• Set ambitious but achievable growth targets and ensure alignment with broader business objectives.
• Create a robust and high performing sales structure that can operate within the Alternative Investment Funds (AIF) infrastructure.
• Develop and implement effective sales strategies for both the departments direction and to acquire new institutional clients.
• Build, lead, and mentor a high-performing sales team with a strong performance-driven culture.
• Establish clear goals, KPIs, and processes to ensure team success.
• Foster talent development through training, coaching, and career progression opportunities.
• Promote a collaborative, inclusive, and motivating environment where individuals excel.
• Monitor and report on sales performance, pipeline activity, and client engagement metrics.

Sales Director – Institutional

IT Support

• Collaborate with senior management and the audit committee to develop a comprehensive internal audit plan that addresses key risks and priorities.
• Ensure the plan is aligned with organisational objectives and regulatory requirements.
• Perform risk-based internal audits to assess the effectiveness of internal controls, identify control weaknesses, and evaluate compliance with policies and regulations.
• Plan, execute, and document audit procedures, including testing, analysis, and evaluation of data and information.
• Analyse audit findings, assess the significance of identified issues, and determine the root causes.
• Prepare clear and concise audit reports that effectively communicate findings, recommendations, and remediation plans to senior management and the audit committee.
• Collaborate with management to develop practical and actionable recommendations to address control deficiencies, mitigate risks, and improve operational efficiency.
• Advise on best practices and emerging trends in internal audit and risk management.
• Track and monitor the progress of remediation plans and actions resulting from internal audits.
• Engage with stakeholders to ensure timely implementation of agreed-upon corrective measures.
• Provide periodic updates to management and the audit committee.
• Keep abreast of changes in regulations, laws, and industry standards relevant to the organisation.
• Assess the impact of these changes on internal controls and risk management practices and make recommendations for adjustments or enhancements as needed.
• Continuously improve internal audit processes, methodologies, and tools to drive efficiency, effectiveness, and quality.
• Identify opportunities for automation and leverage technology solutions to streamline audit activities.
• Establish and maintain effective working relationships with key stakeholders, including senior management, the audit committee, external auditors, and regulatory bodies.
• Collaborate and coordinate with other assurance functions to ensure a cohesive approach to risk management.
• Lead or participate in special projects, investigations, or ad hoc assignments as required.
• Appropriately assess risks when evaluating business decisions, with particular consideration for the firm's reputation and the protection of assets.
• Ensure compliance with applicable laws, rules, and regulations, demonstrating sound ethical judgment and behaviour.
• Escalate, manage, and report control issues transparently and in accordance with established procedures.

Internal Audit Manager

• Conduct in-depth market research to discover potential customers and target markets within the AIF space.
• Reach out to prospects through email, calls, and other channels to spark interest and build connections.
• Assess potential clients against key criteria to ensure quality and relevance, understanding their needs and how our solutions fit.
• Maintain an accurate and up-to-date CRM database of all leads, interactions, and progress.
• Work closely with the sales team, sharing insights and supporting strategies to maximise conversion.
• Follow up with prospects, answer queries, and provide information to move leads through the sales funnel.
• Keep track of market trends, competitor activity, and emerging opportunities to refine lead generation tactics.
• Uphold GDPR and data protection best practices throughout all lead generation activities.