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Tech Stack
About the role
- Designing, implementing, and maintaining automation and shared tooling within Cloud Operations
- Leading event, incident, case, and problem management, as well as service-request fulfilment
- Ensuring security, latency, performance, efficiency, monitoring, emergency response, and capacity planning of IFS Cloud services
- Demonstrating a strong commitment to service and process quality
- Taking proactive action to prevent issues and resolving them quickly when they do occur
- Contributing to knowledge management (KBAs, SOPs) and utilizing IFS support tools effectively
- Actively participating in training and mentoring, both receiving and occasionally providing guidance
Requirements
- Solid working knowledge of cloud platforms (Azure/GCP/AWS)
- Practical knowledge of Docker, containerization, and container orchestration tools
- Proficient in Linux/Unix and Windows Server (2016 preferred but other versions will be considered)
- Competent in Azure VPN/Express Route and Cloud Service Routers
- Hands-on experience with Oracle DB and MS SQL Server
- Scripting experience in two or more of the following languages – Terraform, PowerShell, Bash, Ansible
- Good understanding of ITIL, ServiceNow, Jira Service Desk, and knowledge management tools
- Solid understanding of information security concepts like authentication, access controls, and encryption
- Fluent in English and Japanese required
Benefits
- IFS Referral Bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cloud platformsDockercontainerizationcontainer orchestrationLinuxWindows ServerAzure VPNOracle DBMS SQL Serverscripting
Soft Skills
leadershipcommitment to service qualityproactive problem solvingmentoringcommunication