Pricing and Operations Specialist
IFS
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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About the role
- Review and structure commercial proposals to ensure alignment with pricing strategy, margin targets, and approval frameworks.
- Act as a key point of contact for complex deal support, guiding Sales on pricing structures, discount thresholds, and commercial terms.
- Enforce pricing policies and approval workflows, ensuring consistency and governance across regions.
- Analyse discounting trends, deal performance, and pricing deviations, providing insights and recommendations to leadership.
- Support renewals and expansion pricing where required, ensuring consistency with commercial strategy.
- Support forecasting processes through pipeline validation and deal hygiene oversight.
- Ensure CRM data integrity, opportunity accuracy, and proper documentation of commercial approvals.
- Collaborate with Business Operations to improve sales processes, reporting accuracy, and system workflows.
- Assist in sales incentive administration and commission validation where applicable.
- Maintain documentation of commercial policies, approval matrices, and operational procedures.
- Conduct analysis on pricing performance, win/loss data, and monetisation trends to inform continuous improvement.
- Identify bottlenecks in deal cycles and recommend process enhancements to increase sales velocity.
- Support pricing & packaging initiatives with structured data analysis.
- Develop and maintain dashboards and reporting to track deal desk performance and pricing effectiveness.
Requirements
- 3 - 5 years of experience in Deal Desk, Pricing, Sales Operations, RevOps, or similar commercial operations roles within SaaS or enterprise software.
- Strong proficiency in Excel and PowerPoint.
- Experience working with CRM systems (e.g. HubSpot).
- Experience working with CPQ systems (e.g. DealHub).
- Experience supporting commercial approval processes and discount governance.
Benefits
- IFS Referral Bonus
- Competitive compensation package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysispricing strategydiscount governancedeal performance analysispipeline validationsales process improvementdashboard developmentreporting accuracycommercial proposal structuringdeal cycle enhancement
Soft Skills
communicationcollaborationleadershipproblem-solvingorganizational skillsinsight generationrecommendation formulationattention to detailprocess enhancementstakeholder management