Product Training Specialist
IFS
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Analyzing target audience – Utilizes stakeholder input to categorize learners by general traits such as prior knowledge/experience, learning preferences or goals
- Utilizing subject matter experts – Efficiently gathers SME input against deliverables, clarifies expectations and timelines, manages conflicts and escalations
- Project planning – Identifies major milestones and deliverables, utilizes planning tools, documents timeframes and basic resource needs
- Learning breakdown structure – Groups related learning materials into modules or lessons, follows ADDIE design model to maximize learner retention
- Creating & maintaining Content – Incorporates visuals, stories and interactivity to create engaging content that aligns with learning objectives
- Learning outcomes – Measures learner knowledge retention & understanding against desired learning outcomes for each course or curriculum
- Training user experience – Creates role tailored training to resolve practical business challenges to maximize the learning experience
- Quality control – Identifies and corrects obvious errors and omissions in training & enablement materials & communications, utilizes peer reviews
- Portfolio management – Utilizes learner feedback & surveys to understand gaps and areas for improvement in our training portfolio
Requirements
- Related professional qualifications and/or 3 years of relevant work experience.
- Knowledge of adult Learning & Development concepts and practices.
- English (minimum = CEFR B2)
Benefits
- Referral bonus
- Flexible working hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ADDIE design modelproject planningcontent creationlearner knowledge retention measurementquality controlportfolio managementstakeholder analysislearner feedback analysistraining user experience designlearning breakdown structure
Soft Skills
communicationconflict managementorganizational skillscollaborationproblem-solvingtime managementadaptabilityattention to detailcreativityinterpersonal skills