Fluent in both French and English
Highly motivated, goal-oriented, and a strong collaborator
Proven track record of providing extraordinary customer service
Experience in a technically related field, veterinary practice, laboratory setting, and/or contact center environment is helpful
Strong computer and technical skills
Master problem solver with fine attention to detail
Strong organizational skills in a multi-tasking environment
Ability to learn quickly and apply skills to a variety of customer interactions
Superb listening and communication (verbal and written) skills
Strong interpersonal skills with the ability to establish rapport quickly
Associate’s or bachelor's degree in a computer-related discipline or scientific (Biology/Chemistry/etc.) discipline is preferred or equivalent combination of education and experience
Ability to be on the phone for 8 hours a day in a quiet workspace or office.

Benefits

Eligible for annual bonus
Health / Dental / Vision Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

computer skillstechnical skillslaboratory experienceveterinary practice experiencecontact center experience

Soft Skills

customer servicecollaborationproblem solvingattention to detailorganizational skillsmulti-taskingquick learninglistening skillscommunication skillsinterpersonal skills

Certifications

Associate's degreeBachelor's degree