Technical Support, Onboarding Specialist – Telemedicine
IDEXX
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $24 per hour
About the role
- Work with a team to provide Telemedicine customers with an exceptional onboarding experience
- Utilize technical skills to configure systems and/or integrate with IDEXX products and services
- Educate customers on the ideal workflow and industry best practices
Requirements
- 3+ years of experience in a technical customer support focused environment
- Strong interpersonal skills
- Ability to learn Telemedicine products/services and new business tools quickly
- Experience in a veterinary practice or solid understanding of veterinary practices (including practice workflow, roles, and client communication)
- College degree (preferred) or a combination of post high school studies
Benefits
- Health / Dental / Vision Benefits
- Day-One 5% matching 401k
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
interpersonal skillscustomer supporteducational skillsworkflow optimizationcommunication skills