IDEXX

Field Support Representative – Diagnostics

IDEXX

full-time

Posted on:

Location Type: Hybrid

Location: Boise • Idaho • United States

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Salary

💰 $27 per hour

About the role

  • Teach veterinarians how to use IDEXX tools and troubleshoot technical issues
  • Manage schedule based on unique attributes and needs of customers
  • Install and train clinic staff on IDEXX Analyzers
  • Provide onsite technical support as needed
  • Visit customers in the field daily and adjust schedule for events and emergencies

Requirements

  • 3+ years experience working in a veterinary practice or applicable work experience and familiarity with IDEXX products
  • Ability to build relationships with all personalities is a must!
  • Effective communication and collaboration with customers, management, and peers
  • Ability to plan and prioritize work in a dynamic environment and make quality, timely decisions
  • Effective listening skills to discover customer needs
  • Comfortability with learning and using technology such as computers, tablets and Smartphones
  • Computer networking experience is a plus!
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supporttroubleshootinginstallationtrainingcomputer networking
Soft Skills
relationship buildingeffective communicationcollaborationplanningprioritizationdecision makinglistening