IDERA Software

Account Manager – Contract

IDERA Software

contract

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Own and manage renewal revenue for an assigned portfolio of existing customers
  • Drive timely, accurate renewals while protecting and growing recurring revenue
  • Conduct regular account health checks to understand customer goals, usage, and satisfaction
  • Identify, qualify, and develop expansion opportunities within the existing account base
  • Build and maintain strong, long-term relationships with key customer stakeholders
  • Present Assembla’s value proposition to technical and business audiences at multiple levels
  • Collaborate with internal teams (Customer Success, Support, Sales, Marketing) to ensure customer success and retention
  • Maintain accurate pipeline, forecasts, and account plans; provide regular updates via CRM
  • Exercise sound judgment within defined processes to determine appropriate actions for customer needs and sales opportunities

Requirements

  • BA/BS degree or equivalent experience
  • 1–3 years of relevant sales, account management, or business development experience (software/SaaS preferred)
  • Experience managing renewals, recurring revenue, or existing customer accounts preferred
  • Proven ability to communicate value and sell technical solutions to diverse audiences
  • Strong communication, negotiation, organizational, and time-management skills
  • Ability to manage multiple accounts and priorities in a fast-paced environment
  • Team-oriented mindset with a customer-first approach.
Benefits
  • An Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  • Idera, Inc. does not sell candidate data and will ensure that all personal information is processed securely and in accordance with relevant data protection regulations.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementrenewal revenue managementsalesbusiness developmentCRMpipeline managementforecastingcustomer successSaaS
Soft Skills
communicationnegotiationorganizationaltime-managementrelationship buildingteam-orientedcustomer-first approach
Certifications
BA/BS degree