IDEMIA

Analyst

• Connect with internal customers to understand business requirements
• Ensure software applications meet technical and functional needs
• Manage application projects and support users
• Write application documentation and conduct training

Business Application Analyst, EPM

Solutions Engineer

• Develop and grow the Digital Business in North America
• Identify and quality customers’ business cases, needs and pains
• Translate such specifications into viable and profitable technological solutions
• Collect and present project objectives, technical requirements, schedules, deliverables, and cost estimates, roles and responsibilities
• Works in conjunction with the development & products teams to reach the recommended solution
• Provides support in customer meetings and presentations by promoting our value proposition and key differentiators
• Provides support during negotiations, contract finalization and transfert to Delivery teams
• Act as a Bid Manager when answering tenders or request for proposals
• Maintain knowledge of technological concepts and innovations to influence the product roadmap
• Business Development by looking for new opportunities or representing IDEMIA in events

Pre-Sales Solutions Architect – Telecom

Full-stack Engineer

• Design, develop, test, and maintain Android mobile applications.
• Contribute to software architecture, design, and development by building robust frameworks and developing complex modules.
• Apply and promote software engineering best practices while supporting deployment, maintenance, and evolution activities.
• Participate in requirements analysis, estimations, technical governance, and resolution of complex incidents.

Senior Mobile Software Developer

Sales

• Develop and implement a strategic sales plan to expand the T&T business in Singapore
• Responsible for all commercial deals and opportunities in Singapore
• Solid understanding of T&T business across Government Sector, Airport Transportation Industry, Maritime, Railways for Singapore
• Good understanding of biometrics and identity across varied use cases
• Strong existing C-Level relationships in key T&T markets across Singapore
• Experience in selling advanced security and passenger processing technologies across Singapore
• Appraise existing sales performance and coordinate marketing and sales efforts
• Negotiate and hold the commercial position for IDEMIA in Singapore
• Ensure IDEMIA’s capability is marketed and sold to obtain maximum profitability
• Participate and provide leadership in development of new project proposals
• Supervise planning and development of company marketing materials

Sales Director, Travel & Transport

Learning and Development

• Create a motivated workforce
• Workforce planning
• Employee engagement
• Learning and development facilitation
• Performance management
• Onboarding and retention planning
• Conduct Leadership assessment

Talent Management – Organizational Development

DevOps Engineer

• Developing and executing a Development Operations (DevSecOps) strategy to ensure quality software and infrastructure deployments and overall application health, security and performance.

Senior DevOps Engineer

Engineer

• Support daily production with process or quality issues, providing quick response and presence on the shop floor
• Follow and comply with all OSHA and company safety procedures.
• Monitor, support and improve production yield rates in accordance with company targets.
• Audit, maintain and improve existing processes, identifying issues and proposing corrective actions with respective implementation, while expressing a good problem solving capability.
• Develop and qualify new products and processes, manage projects with proper documentation and consistent monitoring while following IDEMIA routine and “IWay” standards.
• Define and measure manufacturing capabilities and capacities of all processes under engineering control to provide data to planning and scheduling teams.
• Assist in designing industrialization plans for new products, processes or equipment following the industrial qualification procedure in relation to Company Quality Assurance standards
• Investigate customer complaints with Quality Assurance, Production and Customer Services and make containment and improvement recommendations with a continuous improvement approach
• Lead small projects and small teams to perform a process improvement or problem solving activity, or to complete successfully a qualification
• Present the status of his activities and project to the management via regular written reports or oral presentations

Printing/Graphics Engineer

• Support new product development from concept through mass production.
• Design and industrialize new payment card products and processes, according to business needs and market feedback.
• Define engineering parameters for machines and equipment for new processes.
• Perform FMEA, DoE, and Cp/Cpk analysis of new processes / products.
• Qualify and approve new products for production.
• Support the transfer of new products to mass production stage.
• Coordinate new product introductions with quality, finance, and supply chain teams.
• Work with suppliers on new offerings, alternative sourcing, and cost saving initiatives.
• Have a Lean mindset for identifying continuous improvement opportunities.
• Support and advise production on quality issues and improvement actions.

NPI Engineer

Manager

• Maximize customer satisfaction by ensuring solutions run according to contracts
• Define and manage maintenance strategies
• Monitor customer service KPIs and budgets

Assistant Service Delivery Manager

QA Engineer

• Manage testing activities to ensure quality compliance
• Develop and execute test plans, procedures, and schedules
• Analyze test results and report incidents
• Collaborate with team for effective communication

Operations

• Act as the primary liaison between the CRE and the Service Center to ensure timely and accurate execution of customer requests.
• Manage inventory transactions, including creating new card and paper items in the system.
• Track and monitor daily, weekly, and monthly SLAs for service center tasks.
• Support date change management and facilitate manual overrides (CAMs) to address urgent customer requests.
• Generate and send manual BAU reports to clients (non-Compass reports).
• Validate and ensure test Work Orders (WOs) have been executed correctly before implementation.

Customer Operations Specialist

Project Manager

• Responsible for the project or program to be delivered in line with the scope, schedule and cost

Data Analyst

• Lead and manage a team of 2 or more Power BI Developers, providing technical guidance, coaching, and performance management.
• Design, develop, and maintain Power BI reports, dashboards, and data models that meet business requirements.
• Ensure data accuracy, consistency, performance, and best practices in all reporting solutions.
• Develop and maintain Power Automate workflows and applications to automate reporting, data integration, and business processes.
• Collaborate with business stakeholders to gather requirements, translate them into technical solutions, and prioritize reporting initiatives.
• Establish reporting standards, governance, documentation, and version control practices.
• Monitor and improve report usage, performance, and user adoption.
• Support troubleshooting, enhancements, and continuous improvement of BI and automation solutions.
• Coordinate with IT, data engineering, and other teams to ensure reliable data sources and integrations.

Manager – Data Analytics

• Develop and execute test cases
• Perform manual, regression, functional, and exploratory testing
• Reporting and documenting technical issues
• Ensure the quality of software products
• Provide the necessary test documents

QA Engineer Intern

• Manages testing activities of products or solutions to ensure that the quality is compliant with standards and to meet customer requirements
• Participate in defining and implementing test strategy
• Work with development team to create test cases and test ongoing development
• Identify, deploy and/or design and implement test tools / frameworks
• Identify and implement procedures as needed to execute test strategy
• Create test plans
• Participate in the integration of product and/or program developments until the final delivery by following and enforcing standards and best practices
• Validate the completeness of test plans and associated procedures
• Prepare the test environment and maintain it as product/project evolves
• Make sure that tests run smoothly
• Execute test plans, report on test progress, identify and report detected issues (JIRA)
• Generate the software deliveries for internal testing
• Perform internal acceptance and participate in the deployment and acceptance testing with the customer
• Clarify requirements with Product Owner/Business Analyst
• Create and review technical documentation and specifications as per project deliveries
• Ensures requirements are fully covered by tests
• Participate in design and planning activities, following Agile methodology