IDEMIA Public Security

Sales

• Develop and execute a market business plan in partnership with field sales and build account plans across Digital S&L market, resulting in a business growth pipeline and achieving quarterly business objectives.
• You will proactively prospect and qualify potential customers for our Digital products and solutions in our Civil Identity S&L market segment and schedule follow-up meetings and/or solution demonstrations in partnership with the Civil Identity Field Sales team.
• Manage multiple opportunities simultaneously, work with cross-functional teams, and serve as a key customer contact the entire sales cycle.
• Manage all elements of the sales cycle within assigned geographic areas and/or product line; with primary focus on new accounts including sales prospecting activities, follow-up, business value analysis, involvement in proposal development, contract negotiation, and effective management of the sales closure.
• Assist customers in identifying use cases suitable for IDEMIA ID&V and mID Products.
• Articulate key differentiators, and typical customer journeys.
• Partner with Marketing, Go-to-Market, and Field Sales to generate prospecting campaigns at scale.
• Drive initiatives for increased adoption, use, and growth of Digital Solutions and Products in the S&L market.
• Develop a comprehensive knowledge of Idemia products and technical architecture, industry characteristics and competitive environment, including conducting market research to understand competitors and trends.
• Responds to solution and product inquiries.
• Add a positive sales culture and sale centric atmosphere among the team members.
• Attend conferences as required.

Digital Solutions Sales Specialist

Financial Planning and Analysis

• Lead and support annual budgeting processes across multiple departments
• Build complex financial models, including scenario and sensitivity analyses to support strategic initiatives and business decisions
• Partner with department heads to analyze budget vs. actual variances and provide actionable financial commentary to leadership
• Reforecast throughout the year
• Partner with parent company in France and other sister companies to align on expectations and deadlines with clear understanding of parent company goals and objectives as well as Civil Identity goals and objectives
• Push back/ask questions as needed
• Deliver meaningful reporting with actionable financial insights
• Identify and implement process improvements to enhance financial planning, reporting accuracy, and efficiency
• Prepare recurring and ad hoc financial analyses for executive leadership
• Support month-end, Qtr-end, Year-end reviews of monthly close
• Assist with long-range planning, forecasting accuracy initiatives throughout the company

Financial Analyst

Supply Chain

• Lead day‑to‑day warehouse operations, including receiving, storage, inventory control, kitting, picking, packing, and shipping.
• Ensure accurate inventory tracking, cycle counts, and reconciliation; maintain ERP/WMS data integrity.
• Optimize layout, material flow, and labor utilization to improve efficiency and throughput.
• Coordinate inbound and outbound logistics with internal teams, suppliers, and carriers.
• Ensure compliance with company policies, safety regulations, and quality standards.

Warehouse Manager – Hardware Assembly, Integration

Product Manager

• Oversee and provide technical leadership for program deliveries
• Create and manage customer requirements and work with the implementation team to ensure that all requirements are met.
• Oversee the day to day activities of the technical program resources and coordinate closely with the Program manager to make sure that timeline and budget targets are being met.
• Play a support role in influencing client expectations and ensuring client satisfaction in area of responsibility and beyond, and demonstrate sound negotiating skills.

Delivery Product Owner

Cloud Engineer

• Design, develop, configure, deploy, and optimize AWS Cloud resources through IaaC
• Provide and operate infrastructure / cloud functions within a Kubernetes / EKS environment in AWS GovCloud
• Engage with key stakeholders, internal and external to help foster and strengthen working relationships
• Investigate and breakdown technical issues thoroughly, support in troubleshooting, identifying, and addressing root causes

Cloud Engineer IV

QA Engineer

• Perform SDET (software development engineer in test) + Automation duties to test (and build out) a robust, scalable, and highly available ecosystem within AWS EKS.
• Work within a microservice orientated architecture to exercise API level services and integrated end user flow.
• Develop, write, and maintain functional test automation frameworks with the use of Java + BDD (behavior driven development) using Gherkin.
• Write and maintain API based testing using Apache JMeter with embedded coding through Java, Groovy, and Python.
• Conduct performance tests to identify and remediate bottlenecks and deficiencies across a distributed and highly available service architecture.
• Work alongside other test automation engineers to effectively strategize and implement capabilities that will improve our overall quality and automation practices across the organization.
• Collaborate in a joint effort with global and overseas counterparts to acquire and/or author product automation code.
• Work closely with the Cloud Platform Engineering Team to analyze and effectively scale the underlying infrastructure through the use of AWS Cloud implementations (ASGs - autoscaling groups, HPAs - horizontal pod autoscaling, EC2 node types, etc).
• As a part of testing, work with and analyze the logging and visualization capabilities through an ELK-like stack (FluentD, Opensearch, Kibana).
• Operate in unison with Deployment Automation engineers to functionally test the validity of environments and their underlying services.
• Other testing involves performance, high availability, destructive testing to instrument and create a highly redundant, fault tolerant, distributed service architecture scaled to customers' SLAs.
• Assist SRE Operations with the triaging, diagnosing, and troubleshooting of both internal and customer facing issues, as they arise.
• Adhere to a “release train” cadence of testing (and deploying) platform-based releases and the respective services. This is managed with an emphasis in test automation while working in conjunction with other key individuals/teams in a regulated pipeline.
• Drive forth key deliverables from a test automation aspect tied to a defined roadmap and pipeline of customers' schedules.

QA Analyst III – Test Automation

Backend Engineer

• Design and develop microservices written in Java/J2EE with Spring Boot + JPA/Hibernate
• Exhibit software reliability engineering standards embedded into development principles
• Conduct code reviews to provide guidance on engineering best practices
• Collaborate with global and overseas counterparts to acquire and/or author product development and automation code

Java Developer IV

Software Engineer

• Design, develop, and maintain mobile SDKs for iOS (Swift/Objective-C) and Android (Kotlin/Java) platforms
• Build modular, testable, and well-documented code that integrates seamlessly into partner apps
• Ensure compatibility across various OS versions and devices
• Collaborate with internal mobile teams and external developers to understand integration needs and use cases
• Own the SDK release lifecycle, including versioning, changelogs, documentation, and migration guides
• Monitor SDK performance and crash analytics using tools like Firebase, Sentry, or Crashlytics
• Implement secure data handling practices, ensuring compliance with platform policies and privacy regulations
• Contribute to automated testing frameworks and CI/CD pipelines for mobile SDKs
• Provide support for developer issues, bugs, and feedback
• Serve in a leadership capacity to promote best practices and conventions while mentoring other software engineers
• Conduct code reviews to provide guidance on engineering best practices

Mobile Applications Developer IV

• Develop, troubleshoot and deploy business solutions using Java, Angular, API endpoints and Apache Camel routes.
• Collaborate with Delivery teams to achieve common goals and objectives allowing for continuous collaboration and rapid decision-making to shorten development cycles and reduce time to market
• Create/update technical engineering documentation
• Ability to work collaboratively with others within the team, including both receiving assistance from subject matter experts as well as being a subject matter expert for others to refer to
• Advanced ability to debug and troubleshoot software, configuration and database related issues in a complete Enterprise application

Mechanical Engineer

• Efficiently and effectively manage UX/UI for new product development from start to finish with no required assistance from other team members.
• Collaborate with cross-functional teams to deliver on time, high-quality mockups or prototypes in alignment with product team KPI’s and goals.
• Effectively lead UX/UI design for 1-2 major projects, with no required assistance from other team members.
• Support or co-lead UX/UI design for 1 or more large or small-scale projects.
• Support or train all lower-level designers on design best practices.
• Lead UX/UI meetings and support agile methodologies with no required assistance from other team members.
• Lead the education of product development teams on new project intake protocols and procedures.
• Design, iterate, and maintain UX/UI for cloud-hosted & SAAS applications, following established software design methodologies.
• Design, iterate, and maintain UX/UI for iOS & Android applications, following established mobile design methodologies.
• Support the development and maintenance of the IDEMIA design system.
• Lead or support user researcher in developing test plans and conducting testing to ensure interface usability, functionality and compatibility with existing technologies.
• Analyze results of user testing to define interface requirements and develop specifications or prototypes.
• Manage and maintain tickets using Atlassian services (i.e. Jira/Confluence) or other similar management tools.
• Respond to user support inquiries or feedback

User Interface Design Engineer – IV

• Work alongside various teams at different stages of the life cycle of Identity Products that are used to create licenses or ID cards.
• Help with testing and debugging materials for their durability and performance.
• Evaluate new equipment to test their compatibility with existing card materials.
• Learn new analysis techniques that use statistics to make data driven decisions.

Process Engineering Co-Op

Solutions Engineer

• Act as lead author for majority of technical text for sole source and RFP responses.
• Coordinate with rest of the proposal team, on acquiring and editing text from other SMEs for inclusion in proposals.
• Actively participate and coordinate in the development, testing, logistics and execution of customized compliance demos as part of the RFP process.
• Assemble relevant resources and appropriate materials to support sales pursuits including acting as a liaison between the Sales Team and the Engineering Leads.
• Shape client solutions as a Solutions Architect.
• Requires good analytic skills to probe and understand the client's situation, and then translate that knowledge into a solution specific to that client.

Solutions Architect III

System Administrator

• Provide efficient operations and maintenance of select systems within the organization
• Manage SCCM environment including deployment of applications, windows updates, Operating System Deployment, Reports and overall health
• Provide 2nd & 3rd level technical support
• Maintain and monitor system health and stability of infrastructure systems

Systems Administrator – IV

Network Engineer

• Manage & support CID network infrastructure
• Ensure reliable service for CID teams & customer programs
• Troubleshoot and remediate service outages & degradation
• Ensure consistent network policies and rules across environment
• Provide hands-on support of data center network equipment
• Support all network team projects and initiatives
• Collaborate with team members and department leadership to modernize and update infrastructure as needed
• Document network environment and participate in change management as required

Network Engineer IV

Operations

• Identifies daily production challenges and finds solutions to prevent reoccurrence and meet production schedules
• Serves as a link between associates and management and supports associates through changes
• Assists in developing and monitoring standardized work for direct reports
• Audits or assigns audit duties for key result areas
• Holds daily meetings and sets expectations for the day
• Monitors production status hourly, removes bottlenecks and takes corrective measures to ensure daily goals are met
• Oversees continuous flow and materials delivery systems and works with associates to continuously improve the process
• Reviews production schedules and estimates associate hours to complete a job assignment
• Interprets specifications and job orders for associates and delegates duties
• Recommends measures and changes to improve production, equipment, product quality and working conditions
• Initiates and/or suggests plans to motivate and enforce safety rules
• Designs and implements a plan to provide cross-training to production employees that maximizes their value to the team.
• Supports Lean lines in collaborative, autonomous decision making to facilitate the team’s self-directed improvements.
• Supports the daily activities of the production lines according to the team’s production schedule and applies the necessary adjustments when needed according to current issues.
• Supervises production employees according to company policies including attendance, e-time, security, safety, corrective action, performance appraisals, etc.
• Collaborates with production manager on production goal setting.
• Supports the production team’s daily activities in accordance with our defined ISO procedures and modifies these procedures based on process improvement made by the production teams.

Digital Solutions Sales Specialist

Financial Analyst

Warehouse Manager – Hardware Assembly, Integration

Delivery Product Owner

Cloud Engineer IV

QA Analyst III – Test Automation

Java Developer IV

Mobile Applications Developer IV

Mobile Applications Developer IV

User Interface Design Engineer – IV

Process Engineering Co-Op

Solutions Architect III

Systems Administrator – IV

Network Engineer IV

Supervisor, Machine Operations