Solutions Engineer
Ideagen
full-time
Posted on:
Location Type: Hybrid
Location: Melbourne • Australia
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About the role
- Understand customer needs and business goals through consultations and discovery sessions
- Present tailored product demos that address customer pain points
- Work with the sales team to create customized proposals and solutions
- Build strong relationships with key decision-makers and stakeholders
- Offer expert advice on industry best practices and standards
- Support marketing through webinars and promoting core messages
- Stay updated on industry trends, technologies, and competitors
- Design and maintain demo environments for different markets
- Create demo scripts based on customer use cases
- Respond to technical and functional RFP requirements
- Assist the implementation team during customer handover
Requirements
- 3+ years in Pre-Sales, Sales Engineering, or consulting in EHS or related fields
- Background in Business, Engineering, or EHS; certifications like Six Sigma, ISO, CSP are a plus
- Strong knowledge of product management software and SaaS platforms
- Familiar with APIs, interoperability, data warehousing, and software architecture
- Excellent communication and presentation skills, especially in explaining EHS solutions
- Analytical, customer-focused, and effective in fast-paced team settings
- Proven ability to manage multiple Pre-Sales projects
- Willing to travel and represent the company professionally
- Proficient in Microsoft Office tools
Benefits
- Benefits and Rewards
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Pre-SalesSales Engineeringconsultingproduct management softwareSaaSAPIsdata warehousingsoftware architectureSix SigmaISO
Soft skills
communicationpresentationanalyticalcustomer-focusedteamworkrelationship buildingconsultationproblem-solvingadaptabilityproject management
Certifications
CSP