iDE (International Development Enterprises)

Community Manager

• Maintain active, positive, and clear communication with everyone in the Posner Community, including tenants, members, staff, and visitors.
• Expand the visibility of the Posner Center, facilitate collaboration among members, and amplify the overall voice of the community.
• Ensure safe, effective, and efficient community management, acting as a concierge to support tenants' and members' needs during business hours.
• Develop and implement a comprehensive internal and external communications strategy, work plan, and set up systems to support achieving the Posner Center’s goals and objectives.
• Create and manage branding materials, ensuring consistency across all communications platforms.
• Manage all public relations initiatives, including media outreach and press releases.
• Oversee social media presence, leveraging trends to increase engagement and awareness.
• Collaborate with tenants to highlight their work and achievements
• Assist with communications campaigns for specific Posner Center programs, including an annual Posner Center Symposium.
• Manage office phone, voicemail, and mailroom daily when the Communications & Community Manager is in the office in support of the Posner Building Director.
• Track and report on communication metrics to guide future strategy and improvements, including gathering feedback from tenants and stakeholders.
• Produce high-quality written and visual content, including blogs, newsletters, photos, and videos, that reflect the missions and stories of the Posner Center and its tenants.
• Manage the creation and distribution of content across various platforms, including the Posner Center's website, social media, and internal community groups.
• Promote events by creating and distributing content, including flyers, targeted outreach emails, and a printed calendar for the building.
• Foster strong relationships with tenant organizations through regular communication, serving as the primary community concierge and first point of contact.
• Support members to organize tenant meetings, workshops, and networking events to enhance community engagement and collaboration.
• Oversee website updates, including the event calendar, announcements and tenant information, using WordPress.
• Enhance the building's welcoming environment by greeting visitors and guests as needed and managing the digital receptionist.
• Serve as concierge of the front desk when working in the building.

Communications & Community Manager – 6-month Contract