IDC

Deal Desk Director

IDC

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $100,000 - $120,000 per year

Job Level

Lead

About the role

  • Manage and oversee all aspects of the Deal Desk, including process definition, deal structuring, pricing approvals, discounting, and contract management.
  • Continuously define, refine and optimize Deal Desk processes, workflows, and tools to improve sales cycle time and reduce friction in the deal-making process.
  • Verify that contracts meet all legal requirements, adhere to internal policies, and obtain necessary financial approvals.
  • Partner with Sales, Legal, Finance, and Product teams to streamline deal processing and resolve any contractual or pricing issues.
  • Advise on optimal deal structures to drive revenue growth, balancing customer needs with corporate policies.
  • Track key deal metrics, providing insights and recommendations to enhance sales efficiency and profitability.
  • Oversee complex deal structures, pricing, and discount requests, ensuring alignment with company strategy and profitability goals.
  • Contribute to the evolution of pricing models and deal desk processes, ensuring scalability and best-in-class practices.
  • Manage and enhance CRM and deal management tools to support accurate, efficient, and transparent deal operations.

Requirements

  • 7+ years of experience in sales operations, revenue operations, or a similar role, with at least 3 years of experience leading a Deal Desk or similar function
  • Proven experience working in a market intelligence, SaaS, or data-driven environment, with a deep understanding of subscription-based pricing models, complex deals, and custom pricing
  • Strong knowledge of CRM systems (e.g., Salesforce), CPQ tools, contract management software, and reporting/analytics tools
  • Exceptional Excel and financial modeling abilities to uncover deeper insights
  • Proven ability to collaborate across functions, build consensus, and effectively influence stakeholders
  • Adept at managing competing priorities, meeting deadlines, and pivoting quickly in dynamic situations
Benefits
  • 15 vacation days (prorated based on start date)
  • 12 company-paid holidays
  • 6 paid sick days (prorated based on start date; may vary by state)
  • Medical, dental, and vision coverage
  • 2 floating holidays (prorated based on start date)
  • 1 volunteer day
  • 401(k) company match (IDC matches 3% on the first 6% of employee contributions)
  • Company-paid short-term disability
  • Company-paid life insurance
  • Company-paid parental leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales operationsrevenue operationsdeal structuringpricing approvalscontract managementfinancial modelingsubscription-based pricing modelscomplex dealscustom pricingdata analysis
Soft Skills
collaborationinfluenceconsensus buildingtime managementadaptabilityproblem-solvingcommunicationleadershiporganizational skillsstakeholder management