Content Marketing Manager

• Manage and fulfill client requests to use IDC intellectual property in public documents
• Verify that the content to be cited is accurate, current, properly sourced, and used in an appropriate context
• Review of all requests to promote IDC MarketScape documents
• Seek approvals from the appropriate individuals in IDC’s research and consulting community as needed
• Work with IDC analysts on custom quotes and other external quote requests by clients and non-clients
• Coordinate with IDG Legal on client requests to use IDC content in litigation and regulatory filings
• Coordinate filing Content Use Agreements with clients and IDG Legal

Content Permissions Analyst

• Oversee all international tax matters for the group
• Responsible for non-U.S. tax audits and controversy
• Coordinate with external tax advisors for audit submissions
• Review tax planning, reporting and compliance strategies
• Manage and communicate global transfer pricing calculations
• Assess transfer pricing policy and advise on transaction taxes
• Support tax planning, research, structuring, and compliance with international tax laws

Senior Manager, International Tax

Product Marketing

• Collaborate with Sales leadership and cross-functional stakeholders in developing go-to market strategy, defining roles/responsibilities, building resource plans, and identifying key performance metrics
• Drive annual planning process in close collaboration with Finance, Product and other stakeholder teams
• Create and manage operational processes such as territory planning and target setting
• Drive critical projects and ensure alignment with cross-functional teams by developing detailed project plans and tracking progress against activity-based milestones
• Develop and execute initiatives designed to optimize sales team efficiency and productivity
• Provide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them
• Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-making
• Contribute to implementation of enabling systems and tools, working closely with internal systems teams

Senior Director of GTM Strategy – Planning

Account Executive

• Identify and pursue new business opportunities with existing clients in the IT and technology sectors across all IDC product lines.
• Deliver the best possible customer experience to our clients
• Develop and manage a pipeline of existing accounts to maintain and expand the current revenue base.
• Understand client needs and challenges and match them with appropriate research solutions from IDC.
• Prepare proposals, conduct client presentations, and negotiate contracts.
• Build and maintain strong relationships with key stakeholders and decision-makers.
• Meet or exceed sales targets, KPIs, and performance metrics.
• Maintain detailed records of sales activities and accurate forecasting in CRM systems (e.g., Salesforce).

Senior Account Executive

Operations

• Collaborate with Sales leadership and cross-functional stakeholders in developing go-to market strategy, resource plan and key performance metrics
• Create and manage operational processes such as territory planning and target setting
• Drive annual planning process in close collaboration with GTM Strategy, Finance, Product and other stakeholder teams
• Drive rhythm of business (pipeline, forecasting, monthly / quarterly business reviews) with strong operational rigor
• Build and manage a high-performing team of 15+ Sales Strategy & Operations Managers and Analysts
• Provide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them
• Develop and execute initiatives designed to optimize sales team efficiency and productivity
• Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-making
• Drive critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity-based milestones
• Oversee implementation of enabling systems and tools, working closely with internal systems teams

VP Sales Strategy – Operations

Vice President

• Achieving IDC AMAs annual bookings plan month-by-month
• Establishing a sales pipeline that will enable sales targets to be met
• Coaching and mentoring of new sales staff
• Develop country sales strategies, policies, and standards

VP – North America Custom Solutions

Customer Success Manager

• Lead the cultural and operational shift from reactive service delivery to a strategic customer success model, embedding customer value realization
• Build and scale frameworks, methodologies, and enablement programs to upskill the team in consultative, outcome-focused engagement
• Serve as a change agent to create clarity, buy-in, and excitement for transformation across global teams and customers
• Develop and execute a global customer success strategy ensuring consistent delivery of value, retention, and account growth across regions
• Establish goals, metrics, and operating rhythms to monitor team performance, customer satisfaction, and business impact
• Oversee a distributed team of ~65 across Americas, EMEA, and APAC, building standardized processes, playbooks, and tools for scalability
• Oversee customer health monitoring, success planning, and risk management to proactively address churn and identify expansion opportunities
• Foster long-term executive relationships with key customers and champion customer value realization to ensure measurable ROI
• Collaborate with Sales, Product, IT, and Product Marketing to align on renewal/expansion strategies and bring customer feedback into product lifecycle
• Lead talent attraction, retention, succession planning, and continuous learning to elevate customer success capabilities

Senior Vice President, Global Customer Success

Business Operations

• Serve as the primary business lead for critical, tech-enabled initiatives that drive internal processes, delivery and operational transformation
• Collaborate closely with technology counterparts to shape end-to-end solution architectures that meet business needs
• Drive business requirements definition, process design, and solution alignment across stakeholders
• Evaluate and select technology vendors in partnership with Technology, Procurement, and business stakeholders
• Ensure seamless integration of business and technology strategies to deliver value quickly and sustainably
• Act as a translator between business and technology teams—ensuring mutual understanding, shared goals, and joint accountability
• Track program performance, manage risks, and ensure delivery against scope, timeline, and budget
• Champion a culture of partnership, agility, and continuous improvement across functions
• Report into Business Operations and lead cross-functional initiatives to support operational efficiency and adoption of technology solutions, including workflow, project management systems, and AI-powered tools

Senior Director, Business Systems

Sales

• Design, implement, and optimize programs that improve the productivity, effectiveness, and overall success of our sales team.
• Partner closely with Sales, Marketing, and Product to develop training, resources, tools, and processes.
• Create and deliver onboarding programs for new sales hires, as well as ongoing skill development training for existing team members.
• Build, maintain, and optimize sales playbooks, pitch decks, case studies, and other enablement materials.
• Establish clear, consistent communication channels to keep sales teams informed of updates, resources, and best practices.
• Analyze and refine sales processes, recommending and implementing best practices for pipeline management and deal execution.

Senior Sales Enablement Specialist

• Identify and pursue new business opportunities with existing clients in the IT and technology sectors across all IDC product lines.
• Deliver the best possible customer experience to our clients Daily
• Develop and manage a pipeline of existing accounts to maintain and expand the current revenue base.
• Understand client needs and challenges and match them with appropriate research solutions from IDC.
• Prepare proposals, conduct client presentations, and negotiate contracts.
• Build and maintain strong relationships with key stakeholders and decision-makers.
• Meet or exceed sales targets, KPIs, and performance metrics.
• Maintain detailed records of sales activities and accurate forecasting in CRM systems (e.g., Salesforce).

Analytics Engineer

• Develop tools and applications in Python to perform data processing, data analysis, modelling, forecasting.
• Utilize statistical, mathematical, and algorithmic principles in data solutions.
• Prototype, test, and deploy end-to-end data operation pipelines.
• Develop web-based applications using Streamlit for data visualization and reporting.
• Design, build, and optimize Python/Snowflake-based data operation pipelines for ingesting, cleaning, transforming, and loading data.
• Collaborate with global technical and analyst teams to gather requirements.
• Ensure quality and performance of large, time-series market and vendor datasets used by IDC's global products.
• Develop tools and systems to streamline processing, validate data quality, and integrate diverse data sources.

Data Analytics Engineer

Manager

• Lead and execute comprehensive market analysis projects, including TAM sizing and segmentation
• Conduct ongoing competitive intelligence research, tracking competitor activities, product announcements, and strategic shifts
• Develop and refine business strategies and recommendations based on data-driven insights
• Present findings and strategic recommendations to senior leadership and key stakeholders in a clear, concise, and compelling manner
• Manage a small team, providing guidance, mentorship, and project oversight, while also actively participating in the day-to-day work
• Collaborate with cross-functional teams, including product, sales, and marketing, to ensure alignment on market insights and strategy
• Manage multiple projects concurrently, meeting deadlines and delivering high-quality results

Market Analysis and Competitive Insights Manager

Compliance

• Report directly to the General Counsel and develop, implement, and monitor a global corporate compliance program across 50+ countries.
• Develop, maintain, and enforce comprehensive compliance policies and procedures, including code of conduct and ethics.
• Conduct regular reviews and updates to align with changing regulations and industry standards.
• Monitor regulatory changes and assess impact on IDC's operations, particularly in research, data services, and government contracting.
• Implement screening, monitoring, and reporting mechanisms to track compliance activities, issues, and remediation efforts.
• Track and report compliance metrics and KPIs quarterly to senior leadership, the Audit Committee, internal compliance committee, and executive leadership team.
• Develop and deliver corporate compliance training programs for employees at all levels.
• Conduct compliance risk assessments and manage third-party risk reviews; develop mitigation strategies and investigate compliance concerns.
• Work closely with internal audit to establish and maintain effective internal controls.
• Liaise with Sales, Product, Marketing, Technology, Finance, HR and other teams to support compliance initiatives.
• Support sales in responding to customer inquiries and questionnaires, support environmental reporting, and work with HR on employee concerns and investigations.
• Foster a culture of integrity throughout the organization.

Senior Compliance Officer

Recruitment

• Full-cycle recruitment responsibilities for assigned client groups within IDC
• Support all internal and external recruitment efforts
• Develop recruitment strategy and identify/attract top talent
• Manage stakeholder experience throughout selection and offer processes
• Provide counsel on market trends including compensation, skills, target companies
• Generate and analyze recruitment metrics and reports to improve hiring process
• Develop and execute innovative sourcing strategies for active and passive candidates
• Build talent pipelines for niche and hard to fill roles
• Serve as primary point of contact for candidates with timely updates and feedback
• Participate in TA projects (system automation, process optimization, tool generation)
• Foster collaborative recruiting team environment and service-oriented culture

Senior Talent Acquisition Specialist

Events

• Drive sales of IDC's full portfolio across the Middle East (excluding Saudi Arabia) and achieve quarterly and annual revenue targets.
• Sell event sponsorships within the security domain and cross-sell research, data, and custom solutions.
• Individually identify and prospect new business opportunities (50% activities) and nurture existing client relationships (50%).
• Develop and implement business plans and sales strategies to meet company goals and profitability.
• Lead face-to-face and virtual meetings with prospects and clients to present the IDC portfolio.
• Collaborate with support teams to ensure seamless delivery of solutions and maintain accurate CRM pipeline.
• Prepare timely, accurate, and competitive pricing and customized proposals while maintaining profit margins.

Event Sales Manager

Sales Operations Manager

• Collaborate with Sales leadership and cross-functional stakeholders in developing resource plans and key performance metrics
• Create and manage operational processes such as territory planning and target setting
• Support annual planning process in close collaboration with GTM Strategy, Finance, Product and other stakeholder teams
• Proactively develop and execute initiatives designed to optimize sales team efficiency and productivity
• Drive rhythm of business (pipeline, forecasting, monthly / quarterly business reviews) with strong operational rigor
• Provide insights on key performance metrics and priorities ( e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them
• Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-making
• Drive critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity-based milestones
• Partner on implementation of enabling systems and tools, working closely with internal systems teams
• Support implementation of enabling systems and tools, working closely with internal systems teams

Senior Sales Operations Analyst

Supply Chain

• Ownership and management of the IDC Semiconductor group's semiconductor forecast and market share models and overall market coverage
• Understanding the trends and drivers of the semiconductor value chain including the EDA, Foundry, IDMs, and OSAT markets
• Coverage of the smart home, wearables, industrial automation, and retail market segments for semiconductors
• Current coverage includes all the standard and custom silicon functional areas in each market segment including processing, sensing, RF, analog and power management, memory, connectivity technologies, and electrification technologies

Research Director, Semiconductor Technologies and Supply Chain

• Define and lead the Sales Excellence strategy to drive consistent execution, productivity, and performance across the global sales team
• Establish and monitor performance metrics and KPIs to identify bottlenecks, uncover insights, and implement continuous improvement initiatives
• Drive the implementation and optimization of sales methodologies, processes, and playbooks in collaboration with Sales Operations and Product Marketing
• Build and maintain a roadmap for sales process maturity and excellence across regions, segments, and teams
• Partner with Sales Ops and Revenue leaders to assess sales productivity, identify improvement areas, and implement scalable solutions that drive conversion and velocity
• Lead the evolution of sales onboarding and professional development programs to ensure salespeople are ramping quickly and consistently achieving targets
• Oversee the rollout of sales tools, CRM enhancements, and automation solutions that streamline workflows and enhance selling effectiveness
• Develop and execute initiatives that support the growth of front-line managers through targeted coaching, frameworks, and performance accountability systems
• Drive adoption of best-in-class sales practices through consistent communication, stakeholder engagement, and performance transparency
• Create frameworks for sales competency assessment and career progression, ensuring long-term talent development and succession planning
• Act as a change agent across the sales organization, ensuring new tools, processes, and strategies are adopted and embedded into daily operations
• Collaborate with Marketing and Sales Leadership to ensure alignment on messaging, targeting, and campaign execution as part of the go-to-market motion

VP Sales Excellence

Paralegal

• Oversee the organization and management of regional corporate records in secure document management systems, ensuring accessibility and accuracy.
• Manage statutory filings with local regulatory authorities, ensuring compliance with local filing requirements and deadlines.
• Assist with the incorporation, dissolution, or restructuring of entities in the region, coordinating with legal and finance teams.
• Organize and support board and shareholder meetings, including preparing notices, agendas, and comprehensive meeting packs (including through the use of board portal technology like Diligent), drafting resolutions, managing meeting logistics, distributing materials, and ensuring timely post-meeting follow-up actions.
• Prepare, update, and maintain regional entity organizational charts and other structural documents.
• Manage and update key governance documents, including corporate records, including board and shareholder resolutions, minutes, company registers, powers of attorney, and other statutory documents, ensuring they are accurate and up-to-date.

Corporate Paralegal

• Audience Development Strategy
• Build and segment a robust U.S. database of qualified IT executives using Apollo.io, lead-gen tools, LinkedIn navigating and list vendors.
• Develop and manage opt-in acquisition programs across webinars, newsletters, and event campaigns.
• Own and refine the U.S. audience development playbook based on geographic, persona and industry targeting.
• Lead audience acquisition for both single-sponsor custom events and multi-sponsor syndicated programs, both in-person and virtual.
• Data & Technology Management
• Ensure data integrity by managing bounce tracking, preference centers, and unsubscribe compliance with national and global standards.
• Collaborate with IT on CRM/ESP integrations (Marketo, Adestra, Cvent etc.)
• Track audience engagement metrics and implement progressive profiling and UTM tagging.
• Campaign Execution & Event Promotion
• Build event landing pages in CVENT and WordPress
• Manage the event specific lists and outreach ensuring the registration goals are met on each event type in your portfolio.
• Execute always-on email and content campaigns to grow opt-ins.
• Collaborate with marketing on newsletter content and promotion calendars.
• Work with analysts and speakers to co-promote events and grow the funnel via LinkedIn and social media.
• Maintain a calendar of audience availability for single sponsor event matching, working closely with the Sales department.
• Stakeholder Collaboration
• Partner with sales to align audience development strategy to sponsorship KPIs.
• Collaborate with event operations, client services, IT and marketing teams to ensure campaign readiness and compliance.
• Engage with IDC analysts and influencers for webinar programming and social amplification.

Audience Development Manager, Events

Account Manager

• Identify and evaluate new potential partnerships aligned with IDC's strategy
• Own and drive end-to-end partnership development with key data, cloud, and AI companies
• Orchestrate and lead partner negotiations, structuring, and integration—ensuring alignment with product, tech and sales
• Partner with legal to ensure partnerships comply with IDC's guidelines
• Maintain executive relationships with partners, including QBRs and joint GTM planning
• Track industry trends to identify new opportunities in AI, market intelligence, and data ecosystems
• Occasional travel expected

Director of Strategic Partnerships

Project Manager

• Lead kickoff and ongoing calls with sponsors to align on goals and expectations
• Translate business objectives into activation strategies across digital and in-person events
• Collaborate with audience development to support sponsor-targeted attendee recruitment
• Coordinate executive dinners, roundtables, and curated networking experiences
• Manage sponsor involvement in speaking opportunities, panels, and brand activations at summits (in-person)
• Deliver high-touch customer service and build long-term sponsor relationships
• Track KPIs, gather post-event feedback, and report ROI metrics to sponsors
• Manage expectations and liaise with sales team to ensure client satisfaction
• Manage onsite logistics including venue, floor plans, AV, client activations and event branding
• Work with internal and external teams to coordinate agendas
• Prepare and maintain comprehensive event documents: event checklist, welcome packages, run-of-show, hotel checklists, supplier contracts, etc. within budget
• Travel to summit events (approximately 4x a year, within the U.S.) and work directly with clients to greet them, ensure their lead app scanners are setup and coordinate 1:1 meetings
• Handle post-event tasks: final stats, financial reconciliations and reporting, photos to clients, testimonials, and debrief calls
• Ensure sponsor visibility and seamless coordination to create an excellent delegate and sponsor event experience
• Sample Events You'll Support
• Regional CIO Summits (Example: NYC, Chicago, Texas Triangle, SF Bay Area)
• Custom, single-sponsor executive roundtables and private dinners in key cities
• Virtual round tables & client webinars
• National virtual events

Event Project Manager, US

• IDC is looking for a dynamic, results-oriented sales leader to help shape and execute our sales vision, leading a talented team toward ambitious revenue goals.
• This role leads one of three Growth teams in North America, dedicated to our Tech-Supplier account base, focusing on clients and prospects with <$1B in annual revenue.
• The Sales Director will be responsible for managing a team selling across our full portfolio—Research, Data, Custom, and Events—targeting technology companies across the broader tech ecosystem.
• This position reports directly to the Vice President (GVP) of Growth Sales.
• IDC, Inc. is a global technology market research firm recognized for delivering critical, timely insights that accelerate customer success.
• Responsibilities Driving Sales Performance: Consistently achieve and exceed monthly, quarterly, and annual sales bookings targets through new business acquisition and renewals across assigned accounts.
• Lead Account Strategy: Develop and execute comprehensive account plans that prioritize high-impact client engagement, build strong pipelines, and drive revenue growth across emerging (<$1B in revenue) technology companies.
• Manage Sales Pipeline: Establish and maintain a robust sales pipeline, ensuring consistent progress through all deal stages to support ongoing achievement of team and individual sales goals.
• Coach and Develop Talent: Lead, mentor, and inspire a team of sales professionals, fostering a high-performance culture centered on accountability, collaboration, and continuous improvement.
• Deliver Client-Centric Solutions: Champion a consultative, solution-based sales approach that aligns IDC's products—Research, Data, Custom, and Events—with each client's strategic objectives.
• Strengthen Client Relationships: Build and expand relationships with key decision-makers and stakeholders across client organizations to maximize retention and uncover growth opportunities.
• Ensure Sales Excellence: Maintain accurate sales data and forecasting within CRM systems, develop compelling proposals, and contribute to ongoing improvement of sales processes and best practices.

Sales Director

Program Manager

• Lead the planning and execution of high-priority transformation programs across the commercial organization (Sales, RevOps, Marketing, Customer Success).
• Collaborate closely with the Chief of Staff and CRO to align on goals, define project roadmaps, and ensure successful delivery of key initiatives.
• Drive cross-functional coordination, ensuring stakeholders are aligned, timelines are met, and risks are proactively managed.
• Coordinate with non-commercial roles as needed (e.g., IT, Enablement) to drive successful execution of initiatives.
• Develop and maintain program governance, holding stakeholders accountable for project plans, and tracking key milestones, KPIs, and outcomes.
• Communicate effectively across all levels, providing clear updates, managing change impacts, and ensuring organizational readiness.
• Identify opportunities to improve processes, enhance efficiency, and embed a culture of accountability and continuous improvement.
• 7 + yrs of experience in program management, change management, business operations, or transformation roles; commercial or GTM experience preferred.
• Strong track record of leading cross-functional initiatives in a fast-paced, matrixed environment.
• Exceptional project management, organizational, and communication skills.
• Strong analytical skills with the ability to define and measure KPIs to track impact and adjust programs accordingly.
• Proven ability to build executive-ready decks and communicate complex initiatives to C-level stakeholder audiences.
• Ability to influence without authority, build trust with stakeholders, and drive alignment.
• B2B SaaS or tech industry experience is a plus.
• Project Management Professional (PMP) certification is a plus.