Senior Claims Specialist
ICW Group
full-time
Posted on:
Location Type: Office
Location: Lisle • California • Illinois • United States
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Salary
💰 $90,559 - $152,723 per year
Job Level
About the role
- Manages and reserves all aspects of the most complex claims inventory to an equitable conclusion
- Effectively communicates with policyholders, agents, attorneys, and witnesses to gather information and provide the highest possible level of customer service
- Promptly investigates claims to determine exposure, works with appropriate experts and makes strategic recommendations
- Utilizes appropriate resolution tactics (e.g., mediation, negotiation, denial, litigation or offer) to proactively drive outstanding results
- Directs defense counsel throughout the litigation process in line with ICW litigation guidelines while monitoring legal fees and costs
- Analyzes new and transferred losses and designs a plan of action in the management of the claim
Requirements
- Bachelor's degree highly preferred (or equivalent education and experience)
- 10+ years of related claims experience
- 10+ years’ complex liability claims experience required
- Expert working knowledge in processing highly complex claims
- Thorough understanding of laws and jurisdictional restraints to manage injuries
- Advanced working knowledge of Microsoft Office Suite: Outlook, Word, Excel, and PowerPoint
- Must be adept at learning new technology and embrace change
- Ability to read, analyze, and interpret technical journals, financial reports, and legal documents
Benefits
- Competitive benefits package, with generous medical, dental, and vision plans
- 401K retirement plans and company match
- Bonus potential for all positions
- Paid Time Off
- Paid holidays throughout the calendar year
- Support for professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementcomplex liability claimsinvestigationresolution tacticslitigationlegal analysisstrategic recommendationsloss analysiscustomer service
Soft Skills
communicationnegotiationproblem-solvingadaptabilityanalytical thinking