ICON plc

eCOA Project Manager

ICON plc

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

About the role

  • Work as a key member of the Patient Technologies Team to source stakeholder input and initiate, develop and maintain process and technology tools as required.
  • Serve as support resource to Information Management and Global Product Development colleagues.
  • Interact as directed with Business/Research Units to identify specific needs for ePRO and Mobile Health support
  • Able to resolve conflicts, influence and communicate with key stakeholders and user groups
  • Collaborate with key departments both within Global Product Development and across lines and divisions.
  • Support rapid response, audit and inspection
  • Identify, initiate, and support solutions that allow study teams to implement ePRO and other patient-based technologies.
  • Participate in and may lead initiatives to standardize elements of ePRO, eConsent and Mobile usage across the portfolio.
  • Research allied technologies, vendor services and assist in developing expertise and forming a future expanded vision of patient-based technology usage.
  • Assist and manage key components of eConsent roll-out activities including the development of best practices and process improvement.
  • Engage external resources as required to develop internal Patient Technology functions and support.
  • Conduct independent needs-based research to expand Patient Technologies’ knowledge and determine how technology implementation fits within boundaries of the sponsor rules and federal regulations.

Requirements

  • Degree in a scientific, technology and/or business discipline, with 5+ years of working experience including 2 years of experience with Clinical Technologies.
  • Good understanding of the processes associated with clinical study management, data management, and regulatory operations
  • Familiarity with eConsent concepts and best practices.
  • Demonstrated project management skills
  • Project management, resource management (staff and financial), administrative, and technical capabilities are required, as well as effective verbal and written communication skills in relating to colleagues and associates both inside and outside the organization.
  • Ability to manage multiple contacts and relationships at various levels throughout the organization
  • Understanding of business process re-engineering and implementation planning
  • Team player with good oral and written communication skills, with the ability to self-motivate on assigned sub-projects as required.
  • Talent for training/presentation
  • Self-starter who is able to work independently and willing to provide original thinking
  • Adaptable and able to work with study teams with disparate levels of technical experience
  • Understanding of current technology and how it could be used to facilitate growth toward overall corporate goals
  • Ability to keep abreast of current regulatory and technical trends and how these trends would impact patient technology implementation within a large sponsor organization
Benefits
  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs
  • Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Clinical TechnologiesePROeConsentdata managementregulatory operationsproject managementprocess improvementbusiness process re-engineeringtechnology implementationneeds-based research
Soft skills
conflict resolutioninfluencecommunicationcollaborationself-motivationadaptabilitytrainingpresentationteam playerverbal and written communication
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