Campus Finance Support Officer

ICMP

full-time

Posted on: 1/14/2026

Location Type: Hybrid

Location: London • United Kingdom

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💰 £30,451 per year

About the role

Help new students by addressing queries in the finance inbox.
Active debt chasing and regular reporting to the finance team as discussed with AR manager.
Proactively address and identify student payment queries in line with ICMP payment policy and T&Cs.
Regular follow up with students on missed payment plans and collection of such payments onsite, via the telephone and email.
Changes to SLC portal through change of circumstances and clearing of old queries.
Resolving or escalating tuition fee related student disputes and shortfalls.
Work in a flexible manner, undertaking such other duties and tasks as reasonably requested.

INTERNAL APPLICANTS ONLY
Strong understanding and addressing of government agency payment terms and funding gap issues in line with ICMP policies.
Knowledge and experience with UK Funding Agencies, working in the SLC portal.
Knowledge and experience with accounting packages (Sage).

Benefits

Long Service Award Policy
Enhanced Maternity and Adoption Pay
Healthcare Cash Plan via Healthshield
Employee Assistance Program.
Auto-Enrolment Pension scheme with Royal London ADE will match your contributions up to 3% of your salary.
Cycle to work scheme.
Life Assurance (Legal & General)
Enhanced Paternity Pay
Occupational Sick Pay
Group Income Protection (Legal & General)
Season Ticket Loans
Staff Discounts – Short Courses 2025-2026
3 business closure days in addition to 33 days of entitled AL inclusive of public/bank holidays

Tip: use these terms in your resume and cover letter to boost ATS matches.

debt chasingreportingpayment queriestuition fee dispute resolutionaccounting packages

communicationproblem-solvingflexibilityproactive approach