ICMP

Financial Planning and Analysis

• Help new students by addressing queries in the finance inbox.
• Active debt chasing and regular reporting to the finance team as discussed with AR manager.
• Proactively address and identify student payment queries in line with ICMP payment policy and T&Cs.
• Regular follow up with students on missed payment plans and collection of such payments onsite, via the telephone and email.
• Changes to SLC portal through change of circumstances and clearing of old queries.
• Resolving or escalating tuition fee related student disputes and shortfalls.
• Work in a flexible manner, undertaking such other duties and tasks as reasonably requested.

Campus Finance Support Officer