Assist customer’s business needs with Low Code Application Platform modules and business process expertise
Validate development products and ensure they meet business requirements
Develop understanding of business needs of stakeholders and how low code platform features support those needs
Author content and peer-review a wide array of documents including user acceptance tests and training documentation

Requirements

Bachelor’s Degree
5+ years of experience as a Business Analyst in a fast-paced application development environment, at least 1 implementation of ServiceNow low code platform
5+ years of recent experience working in an Agile development environment as a business analyst (i.e., Scrum, Kanban, etc.)
2+ years of experience with Low Code Application Platform
5+ years of experience facilitating requirements gathering, Joint Application Design (JAD) sessions, capturing client requirements and feedback
US Citizenship required due to federal contract requirements
Must be able to obtain Public Trust clearance.

Benefits

Reasonable Accommodations available for disabled veterans and individuals with disabilities
Equal opportunity employer
Professional Development Opportunities
Collaborative work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Low Code Application PlatformServiceNowAgile developmentScrumKanbanrequirements gatheringJoint Application Designuser acceptance testingbusiness process expertisedocument authoring

Soft Skills

stakeholder engagementfacilitationcommunicationcollaborationproblem-solvinganalytical thinkingattention to detailpeer reviewadaptabilityorganizational skills

Certifications

Bachelor’s DegreePublic Trust clearance