iCert Global

Program Manager, Professional Services – PubSec

iCert Global

full-time

Posted on:

Location Type: Hybrid

Location: RestonVirginiaUnited States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $117,000 - $175,000 per year

Job Level

Tech Stack

About the role

  • Lead and manage complex, multi-year SaaS implementation projects for A&D clients.
  • Ensure timely, high-quality program execution across planning, delivery, and customer success phases.
  • Bring structured, repeatable program methodologies tailored for defense and aerospace implementations.
  • Act as a key liaison with A&D client stakeholders, understanding and aligning with their program execution models.
  • Build strong, trust-based relationships with clients, especially within high-security and compliance-driven environments.
  • Manage cross-functional internal and client-facing teams with a focus on delivery precision and accountability.
  • Monitor and manage program budgets, risks, and performance KPIs, providing clear communication and escalation when needed.
  • Drive continuous improvement and post-implementation analysis to improve future delivery cycles.

Requirements

  • 8+ years of program or project management experience in Aerospace and Defense.
  • Demonstrated success managing large, complex technology implementations in the A&D market.
  • In-depth knowledge of A&D client program management structures and execution frameworks.
  • Experience working in regulated environments involving ITAR, DFARS, or NIST compliance.
  • Strong leadership and organizational skills, with the ability to drive disciplined execution.
  • Strong communication skills and experience in client-facing consulting roles
  • Growth mindset, and ability to adapt and pivot in a fast-changing environment
  • Bachelor’s degree in engineering, Computer Science, or related field required; PMP or related certification preferred.
  • This position will be working on US government contracts which require either US Citizens or US Persons (Permanent Residents) depending on the project. Additionally, this role may require the ability to obtain and maintain a US government Top Secret security clearance.
Benefits
  • Robust medical (physical & mental vision and dental benefits
  • Employee assistance program (EAP)
  • Equity (RSUs) and shared ownership in the company
  • Generous 401K match
  • Flexible work environment
  • Paid maternity and paternity leave
  • Generous holiday and PTO program
  • CaaS (coaching as a service)
  • Annual personal development allowance
  • 7 Days for Humanity – 7 paid volunteer days annually
  • Global and regional DEIB steering committees, employee resource groups (ERGs)
  • Global DEIB training programs and guest speakers throughout the year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementproject managementSaaS implementationtechnology implementationsprogram methodologiesbudget managementrisk managementperformance KPIspost-implementation analysiscompliance frameworks
Soft Skills
leadershiporganizational skillscommunication skillsrelationship buildingadaptabilitygrowth mindsetdelivery precisionaccountabilityclient-facing consultingteam management
Certifications
PMPBachelor’s degree in engineeringBachelor’s degree in Computer Science