Lead Federal and A&D SaaS implementation projects, ensuring on-time, on-budget, and high-quality delivery across complex, security-sensitive environments.
Direct and mentor a high-performing professional services team on the ground responsible for Icertis product implementations within aerospace and defense clients.
Serve as a trusted advisor to top-tier Federal agencies and A&D customers, guiding strategic technology adoption and contract transformation initiatives.
Manage all project management responsibilities including financial oversight, resourcing, client engagement, and risk mitigation.
Engage directly with key customer stakeholders, including government agencies and defense contractors, acting as executive sponsor or steering committee participants.
Participate in pre-sales efforts, contributing domain expertise, scoping guidance, implementation estimation, and statement of work development tailored to A&D complexity.
Serve as the primary escalation point for project risks, customer issues, and strategic decisions on Federal engagements.
Foster internal consulting and delivery capabilities purpose-built for the compliance, security, and integration requirements of the defense sector.
Collaborate cross-functionally with execution mindset across product, sales, support, and training teams to maximize customer value and feedback into the product roadmap.
Drive and enforce A&D-specific best practices in project management, client engagement, and enterprise software adoption.

Requirements

10+ years of experience in consulting, professional services, or program delivery with a strong emphasis on Federal and/or Aerospace and Defense industries.
Demonstrated success leading enterprise SaaS implementations in Federal environments—ideally involving CLM, ERP, or supply chain platforms.
Deep understanding of the unique challenges in defense procurement, program management, and federal compliance frameworks.
Strong familiarity with regulatory and security frameworks such as ITAR, DFARS, and NIST.
Proven ability to lead and mentor professional services teams in high-complexity environments with mission-critical delivery objectives.
Exceptional executive communication, stakeholder management, change management, and issue resolution skills.
Bachelor’s degree in engineering, computer science, or a related technical field required; MBA or advanced degree preferred.
U.S. Citizenship required (for defense contracting eligibility).

Benefits

Robust medical, dental, vision, and mental health benefits.
Employee Assistance Program (EAP).
Equity (RSUs) and shared ownership in the company.
Generous 401(k) match.
Flexible work environment.
Paid maternity and paternity leave.
Generous holiday and PTO program.
CaaS (Coaching as a Service).
Annual personal development allowance.
7 Days for Humanity – seven paid volunteer days annually.
Global and regional DEIB steering committees and employee resource groups (ERGs).
Global DEIB training programs and guest speakers throughout the year.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

SaaS implementationCLMERPsupply chain platformsproject managementfinancial oversightrisk mitigationstrategic technology adoptioncontract transformationcompliance frameworks

Soft skills

leadershipmentoringexecutive communicationstakeholder managementchange managementissue resolutionclient engagementcross-functional collaborationdelivery capabilitiesengagement mindset

Certifications

Bachelor’s degreeMBA or advanced degree