Integrated Governance & PMP Management: Lead the continuous update of the Program Management Plan (PMP) and all supporting standards. Ensure alignment with the Program Charter and oversight expectations from external entities.
SAFe & Agile Orchestration: Align SAFe ceremonies, release cadences, and tools (Agility or JIRA) to ensure consistent delivery across overlapping waves.
Review meeting materials for and lead regular program management meetings, including program risk reviews, Change Control Board meetings, defect reviews, and program reviews.
Decision Support & Reporting: Translate complex technical data into intuitive, decision-ready Power BI dashboards and other materials. Automate communications by leveraging Agility or JIRA as the authoritative data source.
Knowledge & Change Management: Update and maintain a future-state Knowledge Management (KM) ecosystem. Develop change management plans, job aids, and FAQs to maintain institutional knowledge.
Risk & Dependency Management: Proactively identify and log program risks. Perform Analysis of Alternatives (AoAs) for complex requirements and present recommendations to executive leadership.
Defect & Quality Strategy: Implement the Defect Management Strategy to ensure clear ownership of defects. Coordinate with external vendors to ensure hotfixes and releases are tracked from identification to resolution.

Requirements

4 years of program management support for large-scale federal IT or ERP implementations.
Ability to effectively communicate and interact with senior level management and clients.
Strong written and oral communication skills.
An outstanding ability to work independently, establish priorities, and meet deadlines.
4-year degree in Business Administration, Information Systems, or a related field.
Highly energetic and proactive worker who consistently follows through, moves fast, and keeps stakeholders informed.
Positive, solutions-oriented attitude with strong customer service mindset.
Team-first attitude and proven dependability, with strong organization skills and an eye for the details.
Ability to successfully pass a background check and receive a government clearance.
Bachelor’s degree (or equivalent professional experience in recruitment).

Benefits

Health, Dental, and Vision Plans
Short Term Disability/Long Term Disability/Life Insurance/Accidental Death and Dismemberment
Health Savings Account
Unlimited Paid Time Off / 11 Federal Holidays Off
401k

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

Program Management Plan (PMP)SAFeAgilePower BIChange ManagementRisk ManagementDefect Management StrategyAnalysis of Alternatives (AoAs)Knowledge Management (KM)ERP implementations

Soft skills

communicationindependenceprioritizationdeadline managementcustomer serviceteamworkdependabilityorganizationattention to detailproactivity