Customer Support

• Answer inbound calls and assist members with scheduling or updating transportation
• Confirm member eligibility and accurately enter ride details
• Address questions and resolve issues related to transportation services
• Identify additional member needs and provide appropriate support
• Collaborate with internal teams to resolve real-time challenges
• Meet and exceed performance goals, including response time, accuracy, and customer satisfaction

Customer Service Representative

Scholarship Programs Support Specialist

Bilingual Customer Service Desk Agent – English, Spanish

Advanced Application Support Specialist

Healthcare Customer Service Representative

Customer Service Support Representative – Client Billing