Responsible for conducting thorough, timely, and impartial investigations into allegations of harassment, discrimination, retaliation, misconduct, and other workplace concerns.
Ensures compliance with company policies, employment laws, and best practices while promoting a fair, respectful, and safe work environment.
Providing manager support including, but not limited, to advising managers on best practices for employee relations, resolving team conflict, addressing performance issues and issuing disciplinary actions, up to and including terminations.
Overseeing performance management, providing feedback to managers and employees, and developing and implementing performance improvement plans.
Managing multiple, complex employee relations cases and accommodations in a high pace environment.
Liaison with legal counsel and compliance as required.
Implementing conflict resolution strategies to promote a professional work environment.

Requirements

BS/BA in relevant discipline with a minimum of 5 years in employee relations (equivalent experience will be considered).
Highly proficient at both effectively organizing time to meet deadlines and producing clear, well-structured written communication.
Experience investigating and managing multiple, complex cases related to harassment, discrimination, compliance and workplace issues.
Excellent oral and written communication skills include active listening, confidence, respect, and the ability to consider the audience.
Ability to present reports and trainings in a concise and efficient manner.
Working knowledge of key federal and state laws that govern the workplace, including anti-discrimination laws like Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), the Age Discrimination in Employment Act (ADEA), as well as laws regarding harassment, retaliation, wage and hour regulations, family and medical leave, and other aspects of employment practices.
Experience in using basic Microsoft programs, including but not limited, to Word, Excel and PowerPoint.
Experience in using case management software (i.e., ServiceNow), Workday and SAP.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

employee relationsinvestigating harassmentmanaging complex casesperformance managementconflict resolutioncompliance with employment lawsperformance improvement plansreport presentationtraining development

Soft Skills

time managementwritten communicationoral communicationactive listeningorganizational skillsconflict resolutionadvising managersfeedback provisionteam conflict resolution