IBC Bank

Sales

• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
• Meet customer financial needs by promoting bank products and services through walk in customers, follow up calls, onboarding, aisle time, and outreach activities
• Assist with branch opening/closing procedures and dual control
• Adhere to policies and procedures of the New Account Opening Process
• Support Branch Manager with adherence to the Compliance Facility Checklist
• Maintain branch inventory and supplies
• Flexibility to travel and assist other branches
• Flexibility to assist and perform teller operation functions
• Attend meetings and other events
• Maintain individual sales performance goals
• Promptly respond to and communicate customer complaints
• Assist with on- the- job sales training

Sales Associate, Part Time

• Managing multiple branches for a specific geographic area to meet company growth and retention goals
• Strategizing and implementing referral programs and service initiatives for bank growth while meeting customer needs
• Supervising employees responsible for various aspects of multiple branch operations and processes
• Developing and promoting good community relationships
• Facilitating sales plans to achieve market production goals
• Ensuring implementation of market call campaigns, customer sales calls, and outreach activities to reach sales performance and deposit growth goals
• Analyzing sales reports to drive sales production and elevate performance
• Developing Sales Managers by way of side by side development, coaching, observing and on-the-job training
• Facilitating sales development training sessions at a market level
• Traveling to various site locations to include outer markets to support assigned locations
• Advising Corporate Sales Managers of any leadership recommendations to include promotions and salary adjustments
• Managing market profitability by achieving branch production goals to include account generation, deposit growth, and service measured through JD Power
• Cultivating an environment that exemplifies a superior level of customer service
• Performing Human Resources activities such as prepare staff evaluations and disciplinary actions
• Facilitating communication within Managers and Branches
• Overseeing proper security policies and procedures at the branch level
• Participating in corporate and market initiatives as needed
• Serving our community by participating in various organizations to enrich and support our communities
• Providing approvals for Market retail customer portfolio adhering to Bank Policies
• Ensuring staff retention
• Actively engaging in various bank meetings
• Conducting employee terminations in the absence of a sales manager
• Participating in continuing education to include travel
• Supporting after hours as needed
• Flexibility to perform the duties of a Branch Manager, Sales Associate, and Teller Operations functions
• Ability to perform to Sales Scorecard expectations at a minimum
• Other duties as needed

Sales Associate, Part Time

Area Sales Manager