iA American Warranty Group

Sales

• Maintain a professional working relationship with key dealership personnel.
• Implement/ install sales process that drives dealer profitability.
• Train Account Executives on the sales process.
• Attend dealer visits with the Account Executives.
• Generate organic growth by adding additional products and commission.
• Understand reinsurance and participate in periodic business reviews.
• Generate weekly/ monthly detailed reports outlining production and income.
• Manage calendar and DSR’s through Sales Force.
• Understand all products fully and their applications to maximize dealer and company income.
• Understand company pricing and revenue to maximize profitability.
• Understand dealership operations to fully engage with dealership management.
• Develop annual and monthly business plans.
• Develop and conduct sales presentations for new and existing dealers.
• Prospect for new business with a focus on dealer referrals.
• Host weekly or bi-weekly new business pipeline call and monthly sales meeting.
• Manage and approve expenses for Account Executives.
• Recruit, train, develop, and discipline Account Executives and training staff.
• Develop sales rep pay plans to stimulate growth.

National Sales Director

Data Engineer

• Support Snowflake data warehouse (data ingestion, transformation, and modeling) and assist with performance monitoring
• Build and maintain Qlik dashboards and reports with accurate, up-to-date data for business users
• Develop and monitor ETL/ELT pipelines, troubleshooting data issues and ensuring reliable data flow
• Ensure data quality through validation checks, documentation, and support of governance processes
• Assist with SQL optimization, performance tuning, and troubleshooting across Snowflake and Qlik environments
• Collaborate with cross-functional teams to gather requirements and support analytics initiatives

Junior Data Engineer

Paralegal

• Provide support to the VP–Chief Legal Counsel on corporate and compliance matters
• Review routine legal agreements and pleadings
• Coordinate with internal and external counsel on discovery, document collection, and litigation calendaring
• Conduct factual and legal research, including case law, statutes, and regulatory analysis
• Assist with regulatory and licensing matters
• Organize and maintain case files, legal documents, and department records
• Support legal review of agreements under the direction of the Legal team
• Respond to internal inquiries regarding contracts, policies, and other legal issues
• Perform administrative tasks such as scheduling, billing, expense oversight, filing, and record-keeping
• Maintain positive working relationships with internal stakeholders, external vendors, insurers, and regulators
• Ensure consistency between the legal department and business partners
• Perform other related duties as assigned to support the efficient operation of the legal department

Account Executive

• Identify and target potential customers through various channels, including cold calling, networking, and referrals
• Develop and maintain a robust pipeline of qualified leads
• Create and implement effective sales strategies to penetrate new markets and achieve sales targets
• Continuously analyze market trends and competitor activities to identify opportunities for growth
• Manage each dealership’s Finance/Sales process based on delivering exceptional customer experience and industry leading CSI
• Generate profitable, appropriate F&I product income within multiple dealerships
• Maintain targeted levels of penetration for all F&I benefits offered within all assigned stores
• Learn and embrace our F&I/Sales process to consistently develop and grow as a person, professional, and a leader
• Help stores to develop and implement our highly effective pay plans
• Effectively train by being able to show and execute how iA American trains in each store’s sales department by helping to take actual “ups” and close car deals with the salesperson/sales manager
• Perform a Quarterly review with each dealer on their reinsurance/production statements in person
• Monthly review of each dealer’s financial statements looking for areas of concern and opportunity
• Partner with the national training team to train our sales process and help them to achieve their sales goals.

Network Engineer

• Architect, deploy, and upgrade large-scale network solutions, including routers, switches, firewalls, load balancers, and wireless systems
• Serve as a SME, troubleshooting complex issues, leading outage mitigation, and providing guidance to junior engineers.
• Apply security best practices, implementing network segmentation, ACLs, and managing security tools.
• Perform daily monitoring, performance tuning, capacity planning, and executing changes within strict change management policies.
• Creating and maintaining detailed network diagrams, design documents, and operational procedures.

Senior Network Engineer

Administration

• Provide strategic direction and oversight for the Client Experience, Claims, and Premium Accounting teams
• Ensure compliance with all company guidelines, regulatory requirements, and contractual obligations
• Lead, mentor, and develop department managers and staff
• Collaborate extensively with Sales, Actuarial, Reinsurance and Executive Teams
• Drive digital transformation and operational strategy for Inforce Operations
• Serve as the primary escalation point for complex or sensitive client issues
• Monitor and ensure the accuracy and timeliness of all financial and operational reporting
• Lead cross-functional projects and initiatives to support the inforce insurance business

National Sales Director

Junior Data Engineer

Paralegal

Account Executive

Senior Network Engineer

Director, Inforce Administration