i3Works Ltd

Solutions Engineer

• Lead the design and delivery of complex IT solutions on time, within budget, and aligned to client needs.
• Collaborate with technical and business teams to translate business needs into scalable and sustainable architectures.
• Effectively communicate technical concepts to both technical and non-technical stakeholders.
• Create and review high-quality technical designs and architecture documentation.
• Ensure solutions meet enterprise standards, security policies, and compliance requirements.
• Provide architectural governance and oversight throughout the solution delivery lifecycle.
• Recommend technologies and best practices to enhance solution performance and resilience.

Senior Consultant – Solution Architect

Consultant

• Support Service Management client projects, ensuring they are delivered on time, within scope, and to the highest quality standards.
• Support change activities, ensuring stakeholder alignment and readiness for go-live.
• Apply project management principles to coordinate delivery milestones, manage dependencies, and drive progress
• Provide ITSM and SIAM guidance to ensure the design and delivery of effective solutions that align with client needs.
• Manage ITSM and SIAM governance in line with ITIL and other appropriate frameworks, ensuring compliance and operational excellence.
• Work collaboratively with clients and internal teams to ensure alignment and mutual understanding of project goals.
• Provide regular updates and progress reports to clients, maintaining transparency and trust.

Consultant – Service Management

• Provide Project Controls and project management input on client projects working collaboratively across multi-functional teams and taking a proactive approach, anticipating challenges and addressing them in a timely manner.
• Work collaboratively with clients and internal teams to ensure alignment and mutual understanding of project goals.
• Deliver solutions that provide maximum benefit and value to the client, meeting or exceed their expectations.
• Provide regular updates and progress reports to clients, maintaining transparency and trust.
• Develop and maintain strong, trusting relationships with clients, through understanding client needs and delivering tailored solutions that add value.
• Promote i3Works' services and capabilities during client meetings, demonstrating expertise.
• Contribute to the preparation of bid documents and proposals where necessary.
• Seek out and support on internal projects that drive business improvements and operational efficiency.
• Actively seek opportunities for professional growth and support the development of junior team members.

Senior Principal Consultant – Project Controls, Planning

Project Manager

• Delivery Lead on client projects, ensuring they are delivered on time, within scope, and to the highest quality standards.
• Work collaboratively with clients and internal teams to ensure alignment and mutual understanding of project goals.
• Deliver solutions that provide maximum benefit and value to the client, meeting or exceed their expectations.
• Provide regular updates and progress reports to clients, maintaining transparency and trust.
• Provide P3M guidance to ensure the design and delivery of effective solutions.
• Develop and maintain strong, trusting relationships with clients, through understanding client needs and delivering tailored solutions that add value.
• Promote i3Works' services and capabilities during client meetings, demonstrating expertise.
• Contribute to the preparation of bid documents and proposals where necessary.
• Seek out and take the lead on projects that drive business improvements and operational efficiency.
• Actively seek opportunities for professional growth and support the development of junior team members.

Senior Principal Consultant – P3M, Project Management

DevOps Engineer

• Design, build and maintain CI/CD pipelines to support automated testing and deployment.
• Develop and manage Infrastructure as Code (IaC) using tools such as Terraform, Bicep or CloudFormation.
• Manage and optimise cloud-based environments delivering solutions on AWS and Azure to support secure, scalable, and resilient services.
• Administer and support Red Hat / Linux platforms, including patching, configuration, and secure baselining.
• Implement monitoring, logging and alerting using tooling such as Prometheus, Grafana, or similar to ensure platform reliability and performance, including defining and tracking SLIs/SLOs and supporting incident response and post-incident reviews.
• Work with development teams to improve build, release and deployment processes.
• Manage containerised workloads using Docker and Kubernetes, including deployment tooling, ingress and scaling.
• Maintain secure infrastructure and ensure compliance with security and governance standards, including IAM/least privilege, secrets management, secure CI/CD practices and policy controls.
• Identify opportunities to improve cost, performance and reliability (FinOps-aware), and help clients understand key cost drivers and trade-offs.
• Troubleshoot issues across environments including development, staging and production.
• Contribute to client-ready documentation including architecture decision records (ADRs), operational runbooks, as-built documentation and handover packs.
• Promote DevOps culture including collaboration, automation and continuous improvement.

Senior Consultant – Solution Architect

Consultant – Service Management

Senior Principal Consultant – Project Controls, Planning

Senior Principal Consultant – P3M, Project Management

Senior / Principal Consultant – DevOps Engineer