I&M Bank Uganda

Account Manager

• Driving client product holding through effective over the telephone sales on existing customer base.
• Achieving monthly sales targets on accounts, loans, cards and insurance.
• Driving positive Net Promoter Score in management of portfolio customers.
• Collecting & submitting required and complete customer documentations for purposes of customer identification and processing.
• Providing all necessary declarations and disclosures to customers being onboarded in line with I&M Bank’s policies and procedures and Central Bank of Kenya Prudential guidelines.

Virtual Relationship Manager